BodySafe

Program Overview

The purpose of the BodySafe program is to ensure that Personal Service Setting (PSS) owners/operators use safe practices to prevent the spread of infections, such as:

  • hepatitis B
  • hepatitis C
  • human immunodeficiency virus (HIV)
  • fungal infections
  • bacterial infections

Revisions to the licensing By-Law

As of July 1, 2015, under the revised Municipal Code 545, Licensing By-Law (PDF), all establishments offering the following, will be required to get a PSS licence and post their inspection notices at or near the entrance of the business, so that it is clearly visible to the public:
  • hairstyling
  • tattooing
  • micropigmentation
  • ear piercing
  • body piercing
  • electrolysis
  • manicures
  • pedicures
  • barbering 
  • aesthetics (facials or waxing)

Types of inspections

There are two types of inspection results that will be posted here:

  • Inspection
    • An inspection is conducted once a year at a minimum by a Public Health Inspector.
  • Re-inspection
    • A re-inspection is conducted if there are any infractions identified during the original health inspection. Re-inspections will occur within 48 hours if a service or establishment is not closed.

Establishment level inspection results

The establishment level inspection result provides the overall outcome of the inspection.

green dotPass Pass notice

  • Outcome

    • A Pass notice will be issued when no infractions are observed with any service during an inspection
  • Infraction Type

    • No infractions identified

 

Conditional Pass notice

yellow dotConditional pass

  • Outcome

    •  A Conditional Pass notice will be issued when one or more significant infractions are observed during an inspection or one or more crucial infraction(s) are observed during an inspection and the crucial infractions can be corrected during the inspection. When issued, a Public Health Inspector will re-inspect the establishment within 48 business hours of the initial inspection. If the infractions are corrected upon re-inspection and no other infractions are found, a Pass notice will be issued.
  • Infraction Type

    • Significant infractions

red dot Service(s) ClosedClosed notice

  • Outcome

    • A Service(s) Closed notice will be issued when there is one or more crucial infraction(s) that cannot be corrected during the time of the inspection. When there is more than one service at a PSS and one of the services is required to close, a Service(s) Closed result will occur. The notice will indicate the service(s) that are closed. When all of the infractions are corrected, the establishment will receive a Pass notice.
  • Infraction Types

    • Crucial Infractions

red dotEstablishment ClosedClosed notice

  • Outcome

    • A Closed notice will be issued when there is one or more crucial infraction(s) that cannot be corrected during the time of the inspection.When all the personal services are closed in a PSS, an Establishment Closed result will occur. The notice will indicate that all the services are closed. When all of the infractions are corrected, the establishment will receive a Pass notice.
  • Infraction Types

    • Crucial Infractions

Service level inspection results

Each establishment has at least one personal service they provide to the public, such as hairstyling. In many cases, one establishment can provide several different types of services, such as hairstyling and ear piercing. An establishment that provides more than one service is called a multi-service establishment. There are four inspection results that can occur at the service level. These include: Satisfactory, Not Satisfactory, In Progress or Service Closure.

Satisfactory

  • Outcome

    • No infractions are identified during the inspection or re-inspection
  • Example

    • Inspected the hair and ear piercing services and both services had no infractions

Not Satisfactory

  • Outcome

    • One or more infractions were identified during the inspection or re-inspection
  • Example

    • Inspected the hair and ear piercing services. Hair services had no infractions, but the ear piercing device was not being cleaned properly.

In Progress

  • Outcome

    • An inspection of a service was attempted but could not be completed.
  • Example

    • The hair service was inspected but the person who provides ear piercing was not available that day for an inspection. The Inspector will need to return to complete the ear piercing inspection.

Service Closure

  • Outcome

    • A service was ordered to close until infractions associated with that service are all corrected
  • Example

    • The ear piercing service was closed because there was no disinfectant to disinfect the device at the establishment


Establishment risk and frequency of inspection

Each establishment is categorized into three risk levels depending on the type of services that are provided in the establishment. All establishments are inspected when there is a complaint, regardless of risk level.

Establishment risk level: Critical

  • Minimum number of inspections per year

    • Once per year
  • Risk assessment criteria

    • A service that uses any tool or item that penetrates the skin (used for invasive procedures).  Includes the following services:
      • tattooing
      • piercing
      • electrolysis
      • micropigmentation
      • invasive facials

Establishment risk level: Semi Critical

  • Minimum number of inspections per year

    • Once per year
  • Risk assessment criteria

    • A service that uses any tool or item that may come into contact with non intact skin or mucous membranes, but is not intended to penetrate them.  Includes the following services:
      • hair cutting and barbering
      • manicures and pedicures
      • waxing
      • facials

Establishment risk level: Non-Critical

  • Minimum number of inspections per year

    • Complain basis only
  • Risk assessment criteria

    • A service that uses any tool or item that may come into contact with intact skin.  Includes the following services:
      • non-invasive facials
      • tanning
      • massage
      • reflexology

Practices that may lead to the transmission of infections identified during an inspection are categorized into different infractions. Health infractions or requirements are categorized as either significant or crucial, depending on the potential risk to health. These infractions are listed on the inspection report. When an infraction is identified, each infraction description and number of the infraction will be displayed on the website.


Significant Infractions

  • infraction that presents a potential health hazard
  • must be correcting within 48 hours
  • Examples

    • hands are not cleaned as necessary
    • items are not in good repair and the work environment is not clean or tidy
    • work area does not have a smooth impervious surface and is not well lit
    • single-use items are being re-used
    • products and items are not maintained in a sanitary manner
    • failure to maintain required records on site for one year or on file for five years

Crucial Infractions

  • infractions that present an immediate health hazard
  • must be corrected immediately or owner/operator cannot continue to provide the service
  • Examples

    • no sink with hot and cold running water or 70% alcohol-based hand rub
    • items are not cleaned and disinfected with the correct disinfectant between clients
    • items are not stored in a manner to prevent contamination
    • sharps are not discarded immediately after use into an approved sharps container
    • gloves are not used when required and changed between clients as needed
    • items that are invasive, such as needles, are not pre-packaged, sterile and discarded between clients
    • mechanical sterilizers (i.e. autoclaves) are not spore tested every two week