The Pension, Payroll & Employee Benefits Division is responsible for administering the various City employee pension plans and benefit packages. The Division negotiates with pension and benefit carriers to obtain the best possible contracts for the employees. A service centre provided by the division deals with employees' claims related to benefits.
The Division also processes the City payroll and maintains employee information. This includes preparing and distributing paycheques, as well as ensuring the accuracy of employee files by liaising with payroll staff in the City's divisions.
The Division also handles inquiries from, and provides information to, employees with respect to these issues.