Revenue Services

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Utility Bills

The City of Toronto mails one Utility Bill that includes your water billing and your Solid Waste Management fees. 

The water and sewer service portion of your Utility Bill pay for a number of services such as the supply and delivery of water to your home or business, water treatment facilities, lead testing, water meter reading, sewer use/maintenance, water meter replacement/installation, and service line repairs (up to the property line).

Important Notice - Utility Bill Brochure Survey

Take the Utility Bill Brochure Survey

Do you receive a Toronto Utility Bill? If so, we would like your feedback on the utility brochure included with your bill. The brochure provides information about water and solid waste services, updates and initiatives, as well as general information about utility bills. 

If you prefer to give your feedback by phone, please contact the Manager of Customer Service at 416-395-1048.

Your Bill

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Paying Your Utility Bill

Several payment options are available to you when paying your Utility Bill including Pre-authorized Utility Bill Payment Program.

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Utility Billing Cycle

Depending on usage, your Utility Bill will be issued tri-annually (three times per year) or monthly.

Rates and Dates

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2017 Solid Waste Rates

Effective January 1, 2017 City Council approved a 2.2% blended rate, resulting in various increases for different types of Solid Waste Management Rates and Fees, and introduction of new Solid Waste Rates and Fees. Please note that rebate amount(s) will be approved with the Budget in February, 2017. Rate(s) will appear on bills starting March 1, 2017 due to timing of rebate amount approvals.

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2017 Water Rates

Effective January 1, 2017, Toronto City Council approved a 5% general water rate increase for all water consumers.

Utility Bill Arrears

Utility Bill Arrears

Late payment charges will be added to your Utility Bill if not paid on time. If your Utility Bill is not paid within 58 days of your due date, the amount due will be transferred to your Property Tax bill.