Animal Services

black and white cat

Animal Shelters

Toronto Animal Services' shelters are clean, busy and often happy places where people can find a new companion or be reunited with a lost pet. 

Shelter information 

The North, East and West animal shelters are open seven days a week from 10:30 a.m. to 6:30 p.m. and closed on statutory holidays, Remembrance Day and Easter Monday. Free parking is available at all shelters.



About the shelters

ExpandShelter locations and services

Toronto Animal Services' shelters are clean, busy and often happy places where people can find a new companion or be reunited with a lost pet.


West: 146 The East Mall (Highway 427 and Dundas)

North: 1300 Sheppard Avenue West (Keele Street and Sheppard Avenue West)

East: 821 Progress Avenue (Highway 401 and Markham Road)

We provide the following services at these hubs of activity:

  • Provide dog and cat licensing services.
  • Take in stray animals or those in need of protective care.
  • Provide quality care for homeless animals that are sick or injured.
  • Reunite more than 2,000 lost animals with their guardians each year through our lost and found pets program.
  • Find responsible, loving homes for more than 4,000 animals each year through our Pet Adoption programs.
  • Provide vaccinations and microchip implants for animals to prepare them for adoption.
  • Spay and neuter cats, dogs and rabbits to reduce pet overpopulation.
  • Provide volunteer programs to benefit dogs, cats and small animals.
  • Accept donations so that we can do all of the work we do for the animals.

ExpandNeed to bring your pet to the shelter?

Toronto Animal Services accepts animals surrendered (living or deceased) by their owners. Owner surrenders for living pets are scheduled by appointment only, Monday through Friday (exception of statutory holidays). If your pet is deceased, no appointment is necessary.

Who can surrender animals

There will be no boundaries placed on a pet owner who wishes to surrender their animal. They may surrender an animal at any one of our shelters, regardless of where they live in the City of Toronto.

The surrender process

Owners will be required to provide proof of ownership for the animal (e.g. adoption papers, veterinary records, etc) as well as photo identification for themselves.

Surrender Fees

The owner must pay a surrender fee. View Animal Services fees.

Owners will be required to sign documentation transferring ownership of the animal to Toronto Animal Services. Owners may also be required to fill out an Animal History Form at the time of their appointment.

Please bring all records (medical history, rabies and/or sterilization certificate, etc.) with you for your scheduled appointment.

Upon signing ownership over to Toronto Animal Services, the final disposition (e.g. adoption, transfer to rescue group or euthanasia) of the animal will be made by Toronto Animal Services and you will not be contacted to be advised of the disposition.