Services for Seniors in Toronto

Health & Wellness: General Information and Referral

The organizations listed here can help you understand and access health supports for seniors. Find more information on mental health and addictions programsmedication or hospital discharge.

Community Care Access Centre (CCAC)
416-310-2222
310ccac.ca
frontdeskservices@ccac-ont.ca
• Community Care Access Centres (CCACs) can help people access government-funded home care services, long-term care homes and community support and health agencies
• Depending on eligibility, CCAC services include nursing, personal support (help with bathing, dressing, etc.), medical supplies and equipment, convalescent care (short-term care in a long-term care home) and end of life care
• Anyone can make a referral to a CCAC
• There are several CCACs serving different parts of Toronto. If you are not sure which one to contact, call the general information number or use the locator feature on the website and type in your postal code

Telehealth Ontario
Toll free 1-866-797-0000
TTY Toll free 1-866-797-0007
• Free, confidential advice and health information, 24/7
• Callers do not need a Health Card
• Translation in 110 languages

Toronto Seniors Helpline

416-217-2077
4seniors.org
• Helps to connect seniors and their care providers to health support services such as personal care, social work, and day programs for seniors who are frail or have dementia

Finding a Doctor

Health Care Connect
Toll free 1-800-445-1822
health.gov.on.ca
• A Ministry of Health and Long-Term Care program that helps people find a family doctor accepting new patients
• Registrations are taken over the phone or online
• A valid Health Card is needed

House Calls

HouseCalls
416-481-5099 ext 331
140 Merton St 2nd Fl
seniorshousecalls.ca
referrals@seniorshousecalls.ca
Mon-Fri 8:30 am-4:30 pm
• Primary health care services for home-bound, frail seniors including physician, nurse practioner
• 65+ with valid OHIP card
• Must consent to transfer care to HouseCalls
• Self-referral, or by family member, caregiver, health care professional
• Queen St to Hwy 401, Bathurst St to Bayview Ave

MedVisit
416-631-3000
medvisit.ca
• Call to arrange a home visit by a medical doctor
• Free of charge with valid Health Card

Toronto Public Health

Toronto Health Connection
311
416-338-7600
TTY 416-392-0658
toronto.ca/health
• Information about Toronto Public Health programs and services such as dental clinics and flu clinics
• Free, confidential information and advice

Toronto Public Library

Toronto Public Library
416-393-7131
TTY 416-393-7030
torontopubliclibrary.ca/programs-and-classes/categories/health-wellness.jsp
• The Toronto Public Library offers a variety of health and wellness programs including many specific to seniors
• Program locations vary by library branch. Call or visit the website for a list of dates and locations

Health Cards

Ontario Health Insurance Program (OHIP)
Ontario Ministry of Health INFOline
Toll free 1-800-267-8097
TTY Toll free 1-800-268-7095
health.gov.on.ca
• To book an appointment for new or OHIP replacement cards, call toll free 1-888-376-5197 or visit the closest Service Ontario Centre


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