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Toronto at Your Service

A woman and child doing arts and craftsRegistration for fall/winter recreation programs

The City of Toronto offers a range of safe, fun and high-quality recreation programs for all ages, skill levels and interests. Registration for fall and winter general programs, fall skating and swimming, and ski and snowboard lessons starts at 7 a.m. on Saturday, September 9 for Etobicoke York. Registration for Scarborough opens on Sunday, September 10; for North York on Tuesday, September 12; and for Toronto and East York on Wednesday, September 13. Get ready to register!

Various people with the caption welcome written in many different languagesGet City information in your language

The City of Toronto is committed to ensuring City information is made available to all residents and that information about the City's programs, services and engagement activities reflect the linguistic diversity of its residents.

Residents can access City information in languages other than English by:

  1. Visiting the City's website and using the Google Translate tool to auto-translate information available on the site into more than 50 languages.
  2. Calling 311 for information that's not available on the City's website. 311 offers information in more than 180 languages.

Logo reading Toronto Workone – Opportunity starts hereOctober is Workforce Development Month

The City's annual Workforce Development Month takes place in October and there are many great events planned this year, including sessions on topics such as employment, wellness, digital literacy and family supports. The Toronto WorkOne calendar has details about these and other workforce development events happening around the city.

City workers performing various jobsLearn about City jobs

The City's sixth annual Career Information Event will take place on Thursday, October 26 from 10 a.m. to 3 p.m. at the Toronto Reference Library. Meet City staff, explore a range of careers and discover what the City can offer as an employer. This event includes networking sessions and tips on how to apply for opportunities at the City.

Closeup on the face of a young girl in her mother's armsRoom for all

Every night, 6,300 men, women and children are homeless in Toronto – and almost 5,000 of them take refuge in City shelters (that's 21 per cent higher than a year ago). The City is addressing the situation by making more beds available – close to 1,000 have been added since late 2016, with more coming. The City's plan calls for adding up to 15 new and replacement shelters in the next few years, with some close to being ready now, and there are additional resources to help households experiencing homelessness get back on their feet and into permanent housing. For those who won't use shelters, more low-barrier services will be available 24/7 during the colder months. Please call 311 if you see someone needing outreach help (911 in emergency).

Logo reading Toronto Book Awards – Celebrating Our Stories with a graphic of books of various sizes and coloursToronto Book Awards

Come celebrate the 43rd year of the Toronto Book Awards, presented by the City of Toronto and Toronto Public Library. The annual awards honour books of literary merit that are evocative of Toronto. The winner will be announced on October 12 at the Toronto Reference Library. The shortlisted authors will read from their books at the Word On the Street festival on September 24 and be part of a panel discussion at the S. Walter Stewart Toronto Public Library on October 3. All events are free.

A Toronto Public Library mug with coffee and a tablet with a newspaper on itGet today’s papers free online with your library card

Read today’s Globe and Mail, Toronto Star, Le Devoir, Washington Post, LA Times and hundreds more for free. A new addition to Toronto Public Library’s digital resources, PressReader, provides online access to newspapers and magazines from over 100 countries in more than 60 languages. Read the current issue on the day it comes out – or check out recent issues. It’s free with your library card!

Toronto paramedics attend to an elderly man on the library floorToronto Paramedic Services helps you make the right call

As flu season approaches, Toronto Paramedic Services is conducting a public education campaign to help you get the right medical care for your ailment. The first step is to get your annual flu shot to protect yourself, your family and friends from getting the flu. If you experience flu-like symptoms, consider calling Telehealth at 1-866-797-0000 for assistance. However, don't hesitate to call 911 if you experience shortness of breath or chest pain.

A parked grey car with a yellow parking violation under the windshield wiperNew parking violations dispute process

Disputing a parking violation in Toronto is now faster, easier and more convenient with the City's new dispute process. For parking violations issued on or after August 28, disputes will be handled by the City instead of through the court, resulting in a more efficient process and faster resolutions. You will now be able to submit a dispute online, and if you'd like an in-person review, you can book an appointment online or drop in at screening offices at Metro Hall or North York Civic Centre for same-day service, depending on availability and complexity of the case. Not satisfied with the decision? You can request a second independent review, which will be final. Payments for parking violations will still be easy to make online, in-person or by mail.

Basement stairs with water at the bottomBasement flooding prevention

Every home is at risk of basement flooding. The good news is that you can prevent or at least reduce the chance of this happening. The City offers a financial subsidy of up to $3,400 to homeowners of single-family, duplex or triplex residential homes to install flood protection devices through the Basement Flooding Protection Subsidy Program.

TO Canada with Love

Check out these year-long special events, celebrations and exhibits in honour of Canada's 150th birthday!

Six sepia images of young soldiersEaton's Goes to War: Family, Memory & Meaning

During the First World War, 3,327 Eaton's employees enlisted to fight. Each time one of them went overseas, their photo was displayed in the Toronto Eaton's store. Some 2,000 of these portraits survived and are part of the Archives of Ontario. Mackenzie House, with the help of public submissions, is presenting accounts of some of the lives of these men and their families. The exhibit runs from September 21 to December 31 and is included with regular museum admission.

To Canada with Love MomenTO logo with images of Canadians in different yearsMomenTO continues…

MomenTO has a number of free events this fall. From canoeing on the Humber River on September 10 to a free series of talks exploringhow past innovations have shaped our present and future to an upcoming music series, MomenTO engages audiences of all ages and encourages Torontonians to contribute to its online timeline. MomenTO is produced by the City in partnership with the Province of Ontario and the Government of Canada.

The cover of the book A Colourful History TorontoA Colourful History: Toronto's Historic Sites

Toronto artist and urban geographer Daniel Rotsztain has visited and sketched more than 100 of Toronto's historic sites, capturing their unique architectural features and even some of their quirky and beloved artifacts. These drawings, featured in the colouring book A Colourful History Toronto published by Dundurn Press, will be displayed along with Rotsztain's captions and comments at Todmorden Mills Heritage Site's Papermill Gallery from October 4 to 15. Admission to the gallery is free.

An old-fashioned desk with invention prototypes on itInnovation Circa 1867

This Colborne Lodge exhibit features artifacts, reproductions and images highlighting new technologies and ideas that were prominent in 1867. Visitors can explore some of the technologies in an interactive space from October 14 to January 14. The exhibit, supported by the MomenTO program, is included with regular admission to the museum.

Get Involved

Toronto skyline at daybreak by Athan Gouliaras Tell us how Toronto can be more resilient

To help inform Toronto's resilience strategy, the City is launching a survey to gather residents' input on what makes our city resilient and grow stronger, not just bigger. Resilience is the capacity of a city to deal with day to day chronic stresses like traffic, as well as acute shocks, such as flooding. Input from the survey will feed into the development of Toronto's Preliminary Resilience Assessment – a snapshot of Toronto's challenges and opportunities, a first step in developing Toronto's resilience strategy. The survey is open from September 5 to 26. Photo: Athan Gouliaras

Access, Equity and Human Rights Awards LogoAEHR Awards nominations extended

The City has extended the nomination deadline for the 2017 Access, Equity and Human Rights Awards until Monday, September 18 at 4 p.m. Residents are encouraged to submit nominations for the awards, which are the City's highest honour to recognize people or programs that have made a difference in Toronto by working to eliminate discrimination and break down barriers to equality.

A girl stands beside a Healthy Kids banner and table of healthy foodsNew theme in Healthy Kids Community Challenge

The City and community partners have launched the third theme in a social development initiative called the Healthy Kids Community Challenge (HKCC). The latest theme – Choose to Boost Veggies and Fruit! – encourages kids and their families to eat healthier by making vegetables and fruit part of their daily lives. HKCC is a partnership between the City of Toronto, the Province of Ontario, community organizations and multi-sector partners. Join the conversation on Twitter by following @wellbeingTO and using the hashtag #hkcc.

Serve Your City logo with a graphic of people sitting around a large tableApply now for a City of Toronto Board, Committee or Tribunal

Do you want to make a difference and share your skills? The City of Toronto is currently recruiting members of the public to sit on various boards, committees and tribunals. Opportunities include Arena Boards (McCormick and Moss Park), the Sign Variance Committee and the new Toronto Realty Agency Board. The application deadline is September 15, 2017. Learn more and apply.

A man and a woman who are members of the City's Tenants First project teamTenants First in action

The City’s Tenants First project team and Toronto Community Housing are working together to put the first phase of the Tenants First Implementation Plan into action. Phase One was unanimously approved by Council and is the beginning of a multi-phase strategy that aims to improve the lives of Toronto Community Housing tenants through better funding, service delivery, access to services and building conditions. Learn more by visiting the City's website or emailing.

Image of a translucent light bulb with math equations written on itOpen Data Master Plan survey

Open data is a valuable tool designed to drive innovation and future opportunities for municipalities worldwide. That's why the City's Open Data team, in collaboration with Open North, needs help from Toronto residents to develop the blueprint for the new Open Data Master Plan. Take our brief survey to help deliver a plan that meets the needs of your city and your community.

City of Toronto logoCollaborative service design at the City

Residents experiencing poverty recently teamed up with City staff to share insights about the new service delivery model for the social assistance program Ontario Works (OW). In collaboration with front-line workers from the Employment & Social Services division (TESS), members of the Lived Experience Advisory Group, established to support implementation of the City's Poverty Reduction Strategy, ran eight sessions with OW clients and frontline TESS staff. The sessions generated valuable ideas and demonstrated the potential of this type of collaborative service design.

Your Toronto

People surrounded by hanging lights at a Nuit Blanche exhibitStay up all night with the City!

Nuit Blanche Toronto returns for its 12th edition on September 30. From 6:58 p.m. to sunrise on October 1, more than 85 contemporary art projects will transform Toronto. This year, there will be four City-produced exhibitions located at Queen's Park and the University of Toronto, along Dundas Street from the Art Gallery of Ontario to Yonge-Dundas Square, on Bay Street from Queen Street to King Street and at Nathan Phillips Square. All four exhibitions are presented under one curatorial theme, "Many Possible Futures," marking Canada's 150th anniversary. Details on the full Nuit Blanche program and hotel packages are available on the website.

A polaroid picture of a young girl standing next to a flower garden in a park with suburban homes in the backgroundToronto Archives celebrates the suburbs

Wide Open World: A Celebration of the Suburbs in Toronto is the newest exhibit at the Toronto Archives. It brings to life the stories of people raising families, building communities, and working and celebrating together. Images taken by amateur and official City photographers capture the vibrancy of life in the suburbs of Etobicoke, North York and Scarborough from the 1950s to the 1980s. The exhibit opens September 21.

A giraffe!Fall at the Toronto Zoo

Just because school's back, it doesn't mean the fun has to end. You can still enjoy fall at the Toronto Zoo! Meet animals from around the world, attend a Keeper Talk and hop on the Zoomobile to check out the newest addition to the route – the Wildlife Health Centre, where staff care for the Zoo's animals every day. Don’t forget to visit Canada’s one and only giant panda cubs, Jia Panpan and Jia Yueyue, only at the Zoo until March 2018! Follow the Zoo on Facebook and Twitter for the latest news.

Logo for My City My Six reading Toronto's stories, told in six wordsMy City My Six exhibits across the city

My City My Six is a public art project in celebration of Canada 150 that reveals Toronto and its residents, six words at a time. Toronto Poet Laureate Anne Michaels and a diverse jury selected 150 stories from more than 4,000 submissions from the public. These stories will be showcased at a City Hall exhibit from September 25 to 28. During September and October, stories will also be featured at exhibits run by the City's six local arts services organizations.

Cultural Hotspot logo with the words celebrating creativity and communityThe Cultural Hotspot stays hot through October

Celebrating arts, culture and community in Toronto's East York and East End communities, the 2017 Cultural Hotspot initiative continues through the end of October. Highlights include a celebration of the Community Children's Choir on October 1; the exciting Youth Arts Pitch Contest on October 12, where young people pitch their ideas to a panel of judges in front of an audience; and the pop-up museum East York – A Living History on October 14.

Environmental Initiatives

People dropping stuff off at a Community Environment Days eventCommunity Environment Days

Community Environment Days continue in wards across the city until late September, making it easy for you to drop off reusable, recyclable or hazardous items, donate non-perishable food, get tips to save water and energy at home and pick up free compost. To learn more and find an event near you, check the Community Environment Day schedule or call 311.

A turkey on a platterDon't be a turkey: dispose of cooking grease and oil properly

When fat and grease are washed down the sink, they cool, harden and stick to the inside of sewer pipes. Over time, this can build up and block the pipe, causing sewer backups and basement flooding. Small amounts of liquid cooking oil can go in the Green Bin if it can be absorbed by other organic materials such as paper towels or coffee grounds. Learn how to be nice to your pipes.

Toronto Pollinator Protection Strategy logo with a bee on a flowerToronto's Pollinator Protection Strategy – have your say!

Toronto is home to hundreds of species of bees, butterflies and other pollinators. Some species are in decline due to habitat loss and other stressors. The City's draft Pollinator Protection Strategy identifies actions that the City and residents can take to support healthy pollinators and create additional habitat, such as pollinator-friendly gardens. Residents are invited to share their views by completing a short online survey by September 30.

A downspout running off the side of a houseDownspout disconnection: it's mandatory

It's mandatory for property owners in Toronto to disconnect their downspouts from the sewer system where it is safe to do so. If it's not safe, you must apply for an exemption.  Disconnecting downspouts from the sewer system can reduce the risk of basement flooding and the release of polluted rainwater into our local waterways. Learn more about how everyone benefits from downspout disconnection.