The Social Development, Finance and Administration division provides leadership on the City of Toronto’s social inclusion and community safety agenda of building safe, strong neighbourhoods and communities. Through internal, intergovernmental and community partnerships, the division leads integrated service planning and delivery, and responds to other community social needs through social policy research and analysis to improve individual and neighbourhood outcomes. The division also provides financial and program support and oversight, to operating programs to ensure Cluster A objectives are met as a support to the Deputy City Manager of Cluster A. The division provides services in three areas:
- Community and neighbourhood development
- Social policy and planning
- Financial management and program support
Corporate Service Standards
The City's corporate online, email and telephone service standards support the delivery of exceptional, equitable and accessible customer service.