Water Meter Program


Welcome to MyWaterToronto.  

MyWaterToronto is a convenient way to view your water use information anytime, anywhere, from your computer or mobile device. Log-on to MyWaterToronto and view your total and average water use by day, week, month or year in an easy-to-read graph or chart format. Check the boxes to add in extra details, such as temperature and precipitation, to better understand why you may have used more or less water during a particular time period.   

MyWaterToronto will help you to identify water leaks and become more aware of your water use habits, helping to encourage water conservation.

MyWaterToronto is also linked to the City’s Utility Account Lookup, which allows you to view your utility account information and details of your billings.  

What you need to log-on: 

  • Account Number and Client Number as it appears on your utility bill
  • Last name or business name as it appears on your bill
  • Postal code of the utility service location listed on your bill
  • Method of your most recent payment


Submit Your Feedback


Comments and Suggestions

Your comments and suggestions are welcome and will assist us in continuously improving MyWaterToronto. Please email mywatertoronto@toronto.ca with your feedback.

For specific inquiries regarding your utility account or bill, please contact 311.