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Security

The City of Toronto provides onsite uniformed security officers at Union Station through our Corporate Security Unit. If you see something suspicious, call 416-338-8000.

There are also GO Transit and TTC security officers onsite.

When to contact Security

  • You observe unattended packages, bags or luggage
  • You observe suspicious or dangerous activity
  • Reporting safety hazards
  • You or anyone else requires medical assistance

How to contact Security

  • Call 416-338-8000
  • In person

If you are unable to call, have someone call for you:

  • Go to a shop or kiosk and ask an employee there to contact Security for you.
  • Ask a Union Station employee to contact Security for you

Safety tips 

  • If you see someone leave something behind, politely bring it to their attention.
  • Be informed of places where you can get help such as a Union Station employee, an open store or kiosk.
  • Be aware of the location of the nearest exit.
  • Be aware of people wearing bulky or inappropriate clothing.
  • Be alert of what's happening around you.
  • Keep your children close to you. Union Station can become very busy, very quickly.
  • Carry your wallet someplace other than your back pocket.
  • Keep your purse/bag closed and carry it close to the front of your body.
  • Never leave your luggage/bags unattended.
  • Don't run. Walk.
  • Take care when climbing the stairs. Use the handrail and don't run.

 

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