Employment & Social Services


Providing excellent service is important to us. Customer service excellence is the cornerstone of our work at Toronto Employment & Social Services.

Every interaction we have with Toronto residents and employers is an opportunity for us to leave a great impression, and an opportunity for us to shape a positive view of the Toronto Public Service.

We encourage you to take a moment to let us know when you've had an excellent customer service experience. You can send your comments to the manager of your local office or you can reach us through our Client Services Issues Management at 416-392-2956.

“I just wanted to thank you for such an amazing service. I am very glad to get back on my feet after such a long period of unemployment & health problems. I can now rejoin life with a new job and a new positive perspective."

"Thank you so much for your help and support for the entire time I needed the services...”

"Thank you for taking the time to help me during my financial and emotional ups and downs…..you have been such an amazing help to me, you offer such wonderful support."

"I believe that in addition to my perseverance and dedication to the job search process, I could not have reached my goals without working with and talking to both of these awesome staff!"

"I’ve come from a place of hopelessness to success”