Application Requirements for Business, Trades and Professions

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Taxicab brokerages, owners, and drivers

How to apply for a taxicab brokerage, owner or driver's licence.

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Vehicle-for-Hire

The new Vehicle-for-Hire bylaw, in effect since July 15, 2016 substantially changes the city's approach to regulation within the ground transportation industry.

By creating the new Private Transportation Company (PTC) licensing category, companies such as Uber will be permitted to operate in Toronto, with regulation.

ExpandTaxicab Operator's Licence

On May 3, 2016, City Council made a series of decisions related to taxicab, limousine and Private Transportation Company (PTC) regulations. Below are the changes that will take effect as of July 15, 2016

Additional information will be made available in the upcoming weeks.

Questions Answers
What is a taxicab operator licence? The taxicab operator licence is a new category created to allow for the management of a taxicab or multiple taxicabs. Individuals and/or corporations can apply for this licence. A taxicab owner can only designate one taxicab operator to manage their taxicab. However, taxicab operators can manage more than one taxicab.
Can the taxicab operator be listed as co-owner of the taxicab vehicle? Yes. The taxicab operator can be listed as co-owner of the taxicab vehicle.
 Can taxicab operators rent or lease vehicles on a weekly or monthly basis?  No. Taxicab operators can only rent vehicles on a shift basis.
 If I become a taxicab operator, how long do I have to keep records?  You must maintain records for twelve (12) months.
When will I be able to obtain a Taxicab Operator Licence? This process will be phased-in over one year. The details are not yet available.  
What's Next? Additional information will be made available here in the coming weeks.

ExpandTaxicab Drivers

On May 3, 2016, City Council made a series of decisions related to taxicab, limousine and Private Transportation Company (PTC) regulations. Below are the changes that take effect as of July 15, 2016.

QuestionsAnswers
What training is required for taxicab drivers? At this time, Taxicab drivers no longer need to take City-run training as a condition of licensing. This means that both initial and refresher training are not required.
Am I required to do CPR and First Aid training? No. CPR and First Aid Training are no longer required as a condition of licensing.
I want to drive an Accessible vehicle. Do I need training?

Yes. Training is required to drive D409 accessible vehicles and is offered at no cost.

If you are interested in receiving this training, contact mstoltz@toronto.ca to be put on the wait list for the first available training.

Can I be put on the Drivers' Waiting List to obtain a taxicab plate at a later date? No. The Drivers' Waiting List is now frozen. If you are not already on the list, you cannot be added.
If my brokerage discounts the City-regulated fare, can I be paid the difference? This will depend on the contract drivers have with the brokerage. The city will not be involved in this agreement.
How much will a taxicab driver's licence application and/or renewal cost? The licence fee will be $130.  The renewal fee will also be $130.
 If my brokerage charges above the City-regulated rate, am I paid the difference? This will depend on the contact that you have with your brokerage. The City will not be involved in this agreement.
Does my taxicab licence change? As of July 15, 2016, your licence will change to a new Vehicle-for-Hire (VfH) licence which will allow you to drive either a taxicab or a limousine. At your next licence renewal, a new licence with "Vehicle-for-Hire Driver" will be issued to you instead of a "Taxicab Driver" licence.
Does the VfH licence allow me to drive for a Private Transportation Company (PTC)? No.  If you wish to drive for a PTC, you would have to contact the company directly and follow the process to obtain a PTC drivers' licence.
I am on the wait list for a taxicab plate.  Are there any changes that I should know about? Annual filing requirements and audit are no longer required to remain on the drivers list.  All other removal criteria remains.
I drive an Accessible vehicle. Do I still need to do the refresher training? Yes. The accessible refresher training is required to maintain accessible endorsement to drive accessible taxicabs.
I drive a licenced taxicab, can I also drive for Uber X with my personal vehicle?   No.  If you wish to drive for a PTC, you would have to contact the company directly and follow the process to obtain a PTC drivers' licence.
I am licensed as both a taxicab and limousine driver. How will my licences be transitioned to the new Vehicle-for-Hire Driver's Licence?  Your driver's licence that is due to be renewed next (either the taxi or limo licence) will be cancelled. The remaining licence will permit you to operate as either a taxicab or limousine.  You will be sent a Licence Renewal Notice before the expiry date of your remaining driver's licence. Once renewed, you will be issued a VFH drivers licence that will continue to give you permission to operate both a taxicab and a limousine. 

ExpandAmbassador/Standard Taxicab Owners

On May 3, 2016, City Council made a series of decisions related to taxicab, limousine and Private Transportation Company (PTC) regulations. The changes are in effect as of July 15, 2016.

 Questions Answers
I heard that the Ambassadors are becoming Standards.  Is this true? Yes.  The Ambassador taxicab is now a Standard taxicab.
Do Ambassador taxicab owners still have to complete minimum monthly driving hours? No. Ambassador taxicab operators are no longer required to drive their taxicab.
What happens when an Ambassador taxicab owner renews his or her licence?

The renewal fees for an Ambassador taxicab owner was $758.63. However, the Ambassador taxicab licence no longer exists.

Now that all Ambassador taxicabs are Standard taxicabs, owners will be charged the Standard taxicab renewal fee.

The Standard taxicab renewal fee was reduced from $1,247.39 to $1,062.00, effective July 15.

Why do I need to obtain a Vehicle-for-hire driver's licence to drive my taxicab?

The new Vehicle-for-hire Bylaw separates the roles and responsibilities of taxicab owners from taxicab drivers. The previous bylaw required that a taxicab owner must first be licensed as a taxicab driver. Since taxicab owners are no longer required to be licensed as a taxicab driver before being issued a taxicab owner's licence, the bylaw requires that taxicab owners who wish to drive their taxicab must obtain a Vehicle-for-hire driver's licence.

The new licence costs $130 per year and does not require additional training. A taxicab owner who does not drive does not need to obtain this licence.

I want to buy a Standard taxicab. Is training required? Taxicab owners no longer need to take City-run training as a condition of licensing. This means that both initial and refresher training are no longer required.
Is Accessible training still required?

If you drive an accessible vehicle, accessibility training is required. There will be no accessible training provided after July for a temporary period of time. We expect the accessible training to resume in the fall of 2016.

If you are interested in receiving this training, please contact marcia.stoltz@toronto.ca to be put on the wait list for the first available training.

Is CPR still required?  No. CPR and First Aid Training are no longer required as a condition of licensing.
Is Accessible training still required? If you drive an accessible vehicle, accessibility training is required.
What kind of vehicle is required? Approved vehicles types include Accessible, Alternative fuel, Hybrid or Low Emission. Vehicles can now stay on for up to seven (7) model years. Vehicles can be put on the road at any point in those permitted seven (7) model years. The vehicle can carry up to a maximum of seven (7) passengers.
Can I use an electronic taxi meter? Yes. Electronic taximeters that meet ML&S established criteria are permitted. Taxicab meters no longer need to be sealed.
Does my taximeter require sealing? No. However, you are still required to charge the City-regulated fare.
What happens when I sell my Standard or Ambassador taxicab? When a Standard or Ambassador taxicab is sold, a standard taxicab licence is issued to a qualified purchaser. The City will no longer issue a TTL upon sale of a Standard or Ambassador taxicab.
Is an accessible vehicle required when I sell my Standard or Ambassador taxicab? No. When a Standard or Ambassador taxicab is sold, a Standard taxicab licence is issued to a qualified purchaser. The City will no longer issue a TTL upon sale of a Standard or Ambassador taxicab.
Can I own more than one taxicab? Can I incorporate? Yes. You can now own more than one taxicab and are able to incorporate if you choose to do so.
I heard that there will be changes to the inspection process. What are they? That is correct.  There will be changes to the inspection process.  The details are not yet available.  However, you can check back here for updates regarding your next inspection cycle requirements.
Can I have someone manage my taxicab for me? Yes. You can have your taxicab managed by a brokerage or taxicab operator, however, you still remain responsible your taxicab.
Are taxicabs required to have snow tires? Yes. From December 1 to April 30, taxicabs are required to have either snow tires or all-weather (not all-season) tires.
I want to put advertising on my vehicle? Does the City have to approve this? No. There is no longer a requirement to have advertising approved by the City.
 

ExpandAccessible/TTL Taxicab Owners

On May 3, 2016, City Council made a series of decisions related to taxicab, limousine and Private Transportation Company (PTC) regulations. The changes are in effect as of July 15, 2016.

QuestionsAnswers
What are the application and renewal fees? There will be no licensing costs for accessible taxicab owners. The application and renewal fees are being waived for those who own accessible vehicles.
I have already paid my fees for 2016. What happens now? You will receive a refund for fees paid in 2016. More information will be available in the coming weeks.
What kind of vehicle do I need to use? You can now put on a D409 compliant accessible vehicle at any time in the seven (7) model years. The vehicle can carry up to a maximum of seven (7) passengers.
Can I use an electronic taximeter? Yes. Electronic taximeters that meet ML&S established criteria are permitted. Taxicab meters no longer need to be sealed.
Does my taxi meter require sealing? No. However, you are still required to charge the City-regulated fare on street hail and cabstand fares.
Are there minimum operating hours for TTLs? No. Minimum operating hours are no longer required.
Can I own more than one taxicab? Can I incorporate? Yes. You can now own more than one taxicab and are able to incorporate if you choose to do so.
Yes. You can now own more than one taxicab and are able to incorporate if you choose to do so. That is correct.  There will be changes to the inspection process.  The details are not yet available.  However, you can check here for updates regarding your next inspection cycle.
Are taxicabs required to have snow tires? Yes. From December 1 to April 30, taxicabs are required to have either snow tires or all-weather (not all-season) tires.
I want to put advertising on my vehicle? Does the City have to approve this? No. There is no longer a requirement to have advertising approved by the City.
What about accessible training?

The City is developing a long-term Accessibility Strategy which includes accessible driver training and refresher programs.

In response to industry requests, criteria has been developed to recognize training programs delivered through providers (educational institutions, municipal organizations, public or non-profit training organizations and licensed taxi brokerages) for Accessible Endorsements on VfH licences.

More info:

Contact Emilio Leonardis at 416-396-5476 or Emilio.Leonardis@toronto.ca

 

 

ExpandTaxicab Brokerages

On May 3, 2016, City Council made a series of decisions related to taxicab, limousine and Private Transportation Company (PTC) regulations. Below are the changes that take effect as of July 15, 2016.

QuestionsAnswers
Can taxicab brokerages provide discounts to customers?

Yes. Brokerages can offer discounts (either through phone booking or app booking) from the City-regulated rates to a customer as long as:

  • The meter shows the applicable rate
  • The brokerage has set and posted rates and discounts
Is a taxicab brokerage required to pay the driver the difference between the discount and the City's regulated rate?

No. The City does not require a taxicab brokerage to pay the difference between the discounted rate and the city-regulated rate to the taxicab driver. This is between the brokerage and the driver.

Can taxicabs have electronic taxi meters?

Yes. Electronic taximeters that meet ML&S established security criteria are permitted. Taxicab meters are no longer required to be sealed. More information will be available in the coming weeks.

Can a taxicab brokerage set rates that are above City-regulated rates?

Yes. A brokerage is permitted to set taxicab rates above City-regulated rates, only if the ride is booked through an app, and the following conditions are met:

1. The passenger is clearly advised of the amount to be charged

2. The record is maintained that shows the passenger accepted the price PRIOR to starting the trip

3. A detailed receipt is provided containing all rates, fees, surcharges for the trip, total amount paid, date and time of the trip, pick-up and drop-off location, total distance, and driver name and taxicab number.

Can a taxicab broker submit taxicab driver records on behalf of a driver?

Yes. The brokerage will be permitted to submit driver records on behalf of the taxicab drivers. More details will be made available in the coming weeks.

Can a brokerage rent or lease taxicabs on behalf of the owner?

Yes. The brokerage will be permitted to manage taxicabs (rent or lease) on behalf of the taxicab owner. More details will be made available in the coming weeks. 

Can a brokerage submit records for vehicle-for-hire driver licence applications?

Additional information will be made available in the upcoming weeks. Check toronto.ca/vehicleforhire for the latest information 

How to apply

ExpandHow to apply for a Taxicab Brokerage

Taxicab Broker's (Brokerage) Licence

All taxicab brokerages must obtain a City of Toronto licence. Brokerages or brokers are any person who accepts requests in any manner to connect individuals with taxicabs, which also includes using a smartphone or similar technology. 

Applicants must apply in person at the Licence & Permit Issuing Office with the following:

What you need to apply 

Who can apply Individuals, partnerships or corporations.
How to apply

Applicants can apply in person at the Licence & Permit Issuing Office at East York Civic Centre, 850 Coxwell, 3rd floor.

Partnerships and corporations (not applicable to individuals)

Applicant must provide a business address, as well as other documents depending on the business.  Documents may include articles of incorporation, corporate profiles, franchise agreements, partnership agreements and provincial name registration.  Learn more here.

Application fee *

$ 392.73

View all business, trades, and profession application and renewal fees.

Identification 

Two pieces of government-issued identification, including:

  1. proof of work status, such as a Canadian Passport or Citizenship Card, Permanent Resident Card, Work Permit, Canadian Birth Certificate; and
  2. a valid photo ID such as a Driver's Licence, Photo Identification Card, Canadian Passport.


Note that Health Cards are not accepted.

Brokerage fees

A list of brokerage fees which are charges to drivers.

Taxicab owners

A list of taxicab owners which operate with the brokerage.

Radio licence

Brokerages which use radios must provide proof of a radio licence from Industry Canada.

What happens after you apply

Where other division approvals are necessary for a licence or permit to be granted, Municipal Licensing & Standards (ML&S) staff will initiate the approval process once an application is received, and applicants are not required to take any further actions at this stage.   

See the table below for the list of approvals ML&S will seek.

Who City staff will contactWhat they will request
Toronto Building

Zoning approval is required for the majority of new business licence applications. Learn more about zoning.

Zoning approval is not required if an applicant it taking over an existing business that has a valid business licence or is expired less than one year prior. A signed lease agreement or proof or property ownership is required.

* If the licence or permit is granted, licensees and/or permit holders will be required to pay an annual renewal fee, listed in the Fees table. 

For complete application and operating requirements for all licences, visit Toronto Municipal Code Chapter 546.

Applicants are subject to the Screening Criteria. 

ExpandHow to apply for a Taxicab Owner Licence

Taxicab Owner Licence

There are two ways to become a taxicab owner in Toronto.

Option One:

From time to time, new Toronto Taxicab Licences (TTL) will be issued from the drivers' list. New licences are subject to all applicable fees and conditions.

To be added to the drivers' list:

  • you must be a full-time taxicab driver for the past three years
  • you cannot have owned a taxicab in the past five years

 

 If your position on the driver's list may move you forward in the process, you will be contacted by the Licence and Permit Issuing Office

Option Two:

You can purchase an existing Standard taxicab or Toronto Taxicab Licence (TTL) taxicab. When you purchase a standard taxicab, you will be issued a standard taxicab licence; when you purchase a TTL, you will be issued a TTL, both subject to conditions. 

What you need to apply 

Taxicab owners must also provide the following:

Who can apply Individuals, partnerships or corporations.
How to apply

Applicants can apply in person at the Licence & Permit Issuing Office at East York Civic Centre, 850 Coxwell, 3rd floor.

Partnerships and corporations (not applicable to individuals) Applicant must provide a business address, as well as other documents depending on the business.  Documents may include articles of incorporation, corporate profiles, franchise agreements, partnership agreements and provincial name registration.  Learn more here.
Application fee 
  • Standard owner $0
  • Toronto Taxicab Licence (TTL) fees waived

View all business, trades, and profession application and renewal fees.
Identification (required for all individuals, partners in partnerships, and officers/directors in corporations)

Two pieces of government-issued identification, including:

  1. proof of work status, such as a Canadian Passport or Citizenship Card, Permanent Resident Card, Work Permit, Canadian Birth Certificate; and
  2. a valid photo ID such as a Driver's Licence, Photo Identification Card, Canadian Passport.


Note that Health Cards are not accepted.

Criminal reference checks   Applicants must provide a criminal reference check issued by a Canadian Police Service within 280 days prior to the application.  Learn more here.
Insurance

Proof of $2,000,000 in Public Liability and Property Damage (PL/PD) insurance must be provided.

We are only able to accept

  • Original completed forms that are signed and stamped by the insurer; or
  • Faxes and emails (of completed forms that are signed and stamped by the insurer) directly from the insurer.

Our fax number is (416) 392 4515 and email address is mlstaxilimo@toronto.ca

Designated custodian A designated custodian, if applicable.
Sales agreement A sales agreement.
Vehicle Ownership An original copy of the provincial vehicle registration, where the name and address match the applicant's, along with proof the vendor owned vehicle, is required.
Agent contract An agent contract, if applicable.
Used vehicle package If the vehicle is not new, the applicant must provide a Used Vehicle Information Package (UVIP) from the Ministry of Transportation. 
 Vehicle inspection After a completed application is submitted, the applicant must obtain a vehicle inspection. See how.
Outstanding charges All outstanding charges must be paid by the licensee transferring the licence and/or the applicant to who the licence is being transferred.
Taxicab owners who wish to drive a taxicab must also be licensed as a Vehicle-for-Hire driver.

For complete application and operating requirements for all licences, visit Toronto Municipal Code Chapter 546.

Applicants are subject to the screening criteria. 

ExpandHow to apply for a Vehicle-for-Hire licence (to drive a taxicab)

In Toronto, whose who drives a taxicab, for money, are required to obtain a Vehicle-for-Hire Driver Licence. This licence also allows licensees to drive limousines. 

How to apply

Applicants must apply in person at the Licence & Permit Issuing Office with the following:

What you need to apply (all documents must be submitted at time of application)

Who can apply Individuals.
How to apply

Applicants can apply in person at the Licence & Permit Issuing Office at East York Civic Centre, 850 Coxwell, 3rd floor.

Application fee * $  130.00 

View all business, trades, and profession application and renewal fees.
Identification 

Two pieces of government-issued identification, including:

  1. proof of work status, such as a Canadian Passport or Citizenship Card, Permanent Resident Card, Work Permit, Canadian Birth Certificate; and
  2. a valid photo ID such as a Driver's Licence, Photo Identification Card, Canadian Passport.


Note that Health Cards are not accepted.

Driver's licence  A valid Province of Ontario Class G (or higher) driver's licence. 
 Driving RecordAbstract* A current three-year abstract for the applicant from the Ministry of Transportation. (No more than 30 days old)
Criminal reference checks   Applicants must provide a criminal reference check issued by a Canadian Police Service within 280 days prior to the application.  Learn more here.
Photo A photo will be taken at the Licence and Permit Issuing Office at the time of application.
Minimum age to hold licence Applicants must be 18 years of age or older to apply.
For complete application and operating requirements for all licences, visit Toronto Municipal Code Chapter 546.

Applicants are subject to the screening criteria. 

* If the licence or permit is granted, licensees and/or permit holders will be required to pay an annual renewal fee, listed in the Fees table.