Working together to serve you better

Your Federal, Provincial and City governments are working together to serve you better.  In addition to the full range of City services and information you can access the following services at Toronto City Hall:

Service Canada staff will be available to assist you in person with your questions about access to federal services.


Ground floor rotunda - Toronto City Hall
100 Queen Street East

Hours of operation:

Service Canada office
Monday - Friday - 8:30 a.m. - 4:00 p.m.

Service Canada

  • Newborn Registration Service - information
  • Canada Pension Plan information
  • Passport - general information
  • Social Insurance Number (SIN) information
  • Canada Education Savings Programs
  • Employment Insurance
  • Apprenticeship Incentive Grant - information
  • My Service Canada Account - information/transaction
  • Recruitment for Department of National Defence or Royal Canadian Mounted Police - information
  • Indian Residential School/Common Experience Payment - information
  • "May I Help You" - triage and referral