Information for Social Housing Providers

Rent-Geared-to-Income (RGI) Administration

The City of Toronto administers the Rent-Geared-to-Income (RGI) program, as per the Housing Services Act. This section includes RGI Administration Manual, as well as other relevant information, such as updates, clarifications and other changes to relevant legislation, such as the Housing Services Act. 

What you'll find in this section

Rent-Geared-to-Income (RGI) Administration Manual

This manual includes rules and regulations under the Housing Services Act (HSA) as well as City of Toronto (local) rules. It also provides details on eligibility, occupancy standards, determinations of household income, calculating RGI rent, making RGI decisions and template forms in Chapter 10 (appendices). Housing providers/RGI Administrators funded by the City of Toronto for RGI assistance must comply with the manual. It is important to use the online version as it contains the most recent updates. To view the manual, you must have Adobe Acrobat Reader.

Access the complete RGI Administration Manual or view by chapter below.

Chapter  Last updated
How to Use This Manual  January 2015
Chapter 1: Definitions  August 2016
Chapter 2: Overview of the Social Housing Program RGI  January 2015
Chapter 3: Basic Eligibility Standards  July 2017
Chapter 4: Occupancy Standards August 2016
Chapter 5: What is Income and How to Verify It  August 2016
Chapter 6: Calculating Rent for an RGI Household December 2016
Chapter 7: Reviewing RGI August 2016
Chapter 7: Request for Review Form (downloadable file) May 2014
Chapter 8: Filling Vacancies and Allocating RGI Assistance  May 2015
Chapter 8: Market Rent Application for RGI Assistance Form  (downloadable file) February 2015
Chapter 9: Collecting and Keeping Information January 2015
Chapter 10: Appendixes  August 2016

Rent-Geared-to-Income Forms

Notice letters and review forms are available for downloading. They require Microsoft Word version 6.0 or higher. To download any of the forms, point to the form name, click the right mouse button, select "Save Target As" from the shortcut menu, choose a folder on your computer and click the "Save" button.

RGI Calculation Forms
Household income and asset review form - Sample (updated March 2013)
RGI calculation worksheet

Mandatory Form - Notice of Decision, Loss of Eligibility for RGI Assistance
Notice of Decision, Loss of Eligibility for RGI Assistance (revised January 2016)

Reminder notice to send income & asset review form
Missing information on income & asset review form
Notice of decision (updated March 2013)

Medical Forms (revised January 2015)
Form 1: Medical need for an additional bedroom
Form 2: Care agency’s verification
Form 3: Caregiver’s verification 

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