The City Clerk's Office mission is to build public trust and confidence in local government. Our mission, vision and shared values are integral to the City Clerk's Office approach to customer service. The City Clerk's Office serves customers through programs in three areas:
- Elect government – ensure elections readiness and manage elections operations.
- Make government work - manage government decision-making processes, support elected and accountability officials, provide ceremonial and official event services and deliver provincially delegated services.
- Promote open government – lead corporate information management, enable corporate information stewardship and deliver information production services.
Corporate Service Standards
The City's corporate online, email and telephone service standards support the delivery of exceptional, equitable and accessible customer service.