Employment & Social Services


We manage and deliver employment services through our Employment Centres located across the city, in collaboration with a broad network of community-based employment service delivery partners.

Working with our partners, TESS can:

  • connect employers and job seekers in communities across the city
  • assist with outreach and recruitment, supporting access to diverse populations with a variety of skills and experience
  • match qualified candidates to employment and learning opportunities and support them in maintaining employment
  • lead initiatives that help employers and residents access an employment service system that can otherwise seem vast and complex.

Connecting Employers and Job Seekers

ExpandFinancial Incentives for Employers

Employment and Social Services works with a variety of organizations to introduce employers to qualified job seekers who are receiving Ontario Works benefits.

Potential employees are screened for suitability and their skills are matched according to the requirements of the position.

If you hire someone who is receiving Ontario Works benefits, you may be able to access incentives.  

Financial incentives may include:

Funds for supervision and / or training costs

When you hire a person who is receiving Ontario Works you can receive up to $4,500 to offset supervision and/or training costs.

Workplace Safety & Insurance Board (WSIB) / Accident Insurance Coverage

  • Employers with WSIB coverage do not have to pay WSIB premiums for the employee during the first six months of employment. If the employee has a work-related accident or injury within this period, the costs are covered by the Province. The experience rating and premiums of the employer will not be affected.
  • Employers without WSIB coverage may have the cost of any claims associated with a work-related accident or injury covered by the Province's Accident Insurance Plan

Human Resources follow-up supports

Human resource services are available to both the employer and the employee during the employee's first six months on the job. These services can support candidates in making a successful transition to employment.

Guidelines for employers

Employment and Social Services can work with any employer that meets the following requirements:

  • maintains a work environment that complies with all applicable federal, provincial and municipal legislation, regulations and bylaws affecting the workplace
  • has a valid business registration and business number
  • carries liability insurance of at least $2 million
  • agrees to provide supervision and training
  • applies legislated deductions from wages
  • provides mandatory benefits.

Eligible positions

Jobs must:

  • be in Ontario
  • last for at least six months
  • be full time (minimum 30 hours a week)
  • pay wages that meet industry standards
  • be existing or newly-created vacancies.

Jobs cannot:

  • displace current staff
  • decrease the hours of work available to existing staff
  • replace staff who have been laid off
  • be receiving other work subsidies.

To find out more about how Employment and Social Services can help with your hiring needs, call the Employer Hotline at 416-397-JOBS (5627) or email us.

ExpandHelp With Hiring

Employment & Social Services works with employers to bring together qualified candidates and employment opportunities. Our services, at no cost to employers, include:

  • access to a large group of candidates with a wide range of skills and experience
  • free pre-screening services, and
  • ongoing human resources support and recruitment services

You can call the Employer Hotline (416-397-JOBS) or email us to post a job, attend a job fair or get information on other ways to meet your training and hiring needs.

City of Toronto connects employers and job seekers through our Workforce Development Strategy.  

Hiring through job fairs

Job fairs provide opportunities for employers and job seekers to network and discuss job openings and skills.

Employment and Social Services also hosts career fairs geared towards specific industries such as trades and construction, retail and transport/logistics.

Employers that have participated in previous job fairs have left very satisfied with the results. In the words of one employer:

'Generally when we attend a career fair, if we leave with one potential candidate, it is considered a successful event. We left with 16 potential candidates and hired four. Your results speak for themselves!'

If you are interested in getting involved with a local job fair, contact the Community and Labour Market Manager at an Employment and Social Services office.

Visit WorkOne for information on the variety of job fairs and events happening across Toronto.

Hiring through customized training projects

Employment and Social Services can work with local employers and training providers to develop training programs customized to meet your hiring needs. 

Read more about customized training projects.

Hiring with financial incentives

Employment and Social Services can provide financial incentives to employers when candidates are hired.

Read more about financial incentives for employers or Investing in Neighbourhoods: financial incentives for community agencies.

Hiring Youth

Partnership to Advance Youth Employment (PAYE) is a joint initiative between private sector employers and the City of Toronto.

Read more about how the Partnership to Advance Youth Employment (PAYE) initiative can help you with your hiring needs and more.