No water

Report no water service at your location.

Water service - turn off

Request for City staff to turn your water service off at the outdoor water service valve. A water service turn off is most commonly requested during home construction or renovation.

Water service - turn on

Request for City staff to turn your water service on at the outdoor water service valve. A water service turn on request is made only when a request for a water service turn off was made previously.

Fire hydrant - damaged

Report a damaged fire hydrant for repair by the City.

Fire hydrant - leaking

Report a leaking fire hydrant for repair by the City.

Discoloured tap water

Report dirty or rusty coloured water at your location.

Basement drain blocked or backed up

Report a basement drain that is blocked or backed up.

Leaking water line - on private property

Report a leaking water line on private property. To report a leaking water line on public property, please call 311.