Office of Emergency Management

Get Emergency Ready

Helping Toronto and its residents prepare for and deal with major emergencies and disasters is the primary purpose of the Office of Emergency Management (OEM), the City of Toronto's coordinating agency for emergency and disaster activities.

Have a PlanBe PreparedStay InformedGet Involved


Tip of the Month

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Back to school…helping kids prepare for emergencies!

  • Update your emergency contact numbers with your school and childcare provider
  • Make sure you know the emergency plans and procedures for your child's school and childcare provider (e.g. identified evacuation location, alternate contact information for school/childcare in the event of an emergency)
  • Ensure your child knows who is identified as their alternate emergency contact, so that they know who may pick them up during an emergency
  • Tuck your contact information inside your child's knapsack, and program your emergency information into their cell phone if they have one
  • Make sure your kids know what to do at school if an emergency happens
  • Teach your kids about natural hazards like severe thunderstorms, lightening, flooding, ice storms, and blizzards and what to do when they occur
  • Make a family emergency plan, and prepare an emergency kit together

What's new

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Get Emergency Ready - At Work

Our new "Get Emergency Ready - At Work" guide addresses some of the most common emergency situations, including procedures for fire alarms, lockdown situations, active attackers, medical emergencies.

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Latest version of our preparedness guide now available

Have a Plan, Be Prepared, Stay Informed

The Office of Emergency Management has launched a new "Get Emergency Ready" guide with steps on how residents can protect themselves, their loved ones and their property in the event of an emergency.


Emergency Planning for Special Events

Public safety is an important element of special event planning. The City of Toronto suggests that all organizers who have events on public and private property, or engage City services must include in their event designs various methods for mitigating and managing risks associated with their event. Find out more about planning for your event.

Be prepared in other languages

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Preparedness guides now translated into multiple languages

During an emergency, residents who live in highrise buildings may: be forced to evacuate, asked to stay inside (shelter in place), or experience power outages for extended periods of time. 

The Office of Emergency Management has produced a "Get Emergency Ready High-rise Living" guide with steps on how these residents can protect themselves, their loved ones and their property in the event of an emergency.

The guide has been translated into 10 different languages in addition to  English!


Prepare for Emergencies

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Get Emergency Ready

Learn how you can prepare to take care of yourself and your family for at least 72 hours after an emergency. "Get Emergency Ready"

Plan to Protect Your Business

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Plan to Stay in Business

In an ongoing effort to help Toronto businesses prepare for potential emergencies, the Office of Emergency Management is pleased to provide a guide to business continuity planning - available for download here.


Resources for Business

As part of our ongoing efforts to help the public prepare for emergencies, the Office of Emergency Management is developing a Business Partners Exchange portal to assist business in proactively preparing for emergencies by providing resources for organizations.

During An Emergency

Caring for Evacuees

The Office of Emergency Management coordinates the City's response when people are displaced from their homes and require such emergency services as shelter, food, clothing, registration and personal services.

Guides for People with Disabilities/Special Needs

Emergencies are a fact of life. They occur in communities and cities around the world, and they have the potential to put your health, safety and security at risk. There are simple steps you can take to help protect yourself and your loved ones during an emergency.

Learn More

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Request a Community Information Session

Information and community preparedness presentations are available to groups throughout Toronto, through a partnership between the City's Office of Emergency Management and the Canadian Red Cross.

Request a presentation.