Lead in drinking water affects homes built before the mid-1950s when residential water service pipes were commonly made of lead. Lead pipes were not used in apartment buildings or other multi-residential buildings with more than six units.
If you live in an older home and are still interested in getting your water tested for lead, please contact 311 to pre-register for your lead testing kit. Kits can then be picked up and dropped off at any of the below Toronto Public Health (TPH) locations between 8:30 a.m. and 4:30 p.m.
The Toronto Water Laboratory will advise residents of their lead water test results over the phone and/or by mail.
311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.
Request pick up of hazardous waste and report such garbage-related issues as Recycling or Green bin not collected.
Order, exchange or report damage to a City-issued Green, Garbage or Recycling bin.
Report an overflowing litter bin, graffiti or litter on a sidewalk or boulevard.
Report pothole, road or sidewalk damage, as well as road related issues that present a significant safety risk.
Report water-related issues, including requests to turn water off and on to your property.
Report a dead animal or request planning, pruning or removal of a tree.
Report issues involving private property misuse or property standards, including lack of maintenance.
Make an accessibility complaint about a City program or service. Or make a compliment or suggestion about 311 service or staff.
Enter the reference number that you received from 311 and click 'GO' to check the status of your service request.