• Research the position, the organization, the division’s values and business plan.
  • Check the Internet, relevant bylaws and organizational charts.
  • When City staff contact you for an interview, ensure that you get details about the position, location and the duration (if temporary assignment).
  • Ask for the contact person's name and phone number in case of an emergency.
  • Advise the contact person if you are a person with a disability and need any special accommodations to participate in the interview.
  • Be on time for the interview. Try to arrive five to 10 minutes early to complete any necessary paperwork.
  • Bring reference names and phone numbers.
  • You will be advised whether you have to take a test immediately before or after the interview.
  • Interviews are usually conducted by more than one person (a panel).
  • Each panel member takes turns asking very specific job related and behavioural based questions.
  • Answers should be specific, detailed, thoughtful, succinct and well delivered.
  • Panel members will be taking notes during the interview.
  • You can ask for a question to be repeated or to provide an answer to a question later.
  • If a pen and paper are provided, you have the option to briefly note down your thoughts before responding to the question.
  • At the end of the interview, ask questions, make additional comments or ask when you will be notified of the interview results.
  • Thank the panel members for the interview opportunity.