Parking Ticket Dispute

Coming Soon: New Parking Violation Dispute Process

Disputing your parking violations will become easier this summer

Frustrated with waiting months for a court date to dispute a parking ticket?

Starting August 28, 2017, the City of Toronto will introduce an easier, more convenient process, called an Administrative Penalty System, for disputing parking violations. Disputes will be handled by the City instead of through the court, providing you with faster resolutions and a more efficient process.

You will be able to submit an online dispute of your penalty, meaning the entire process can be completed without having to leave home. If you'd like an in-person review, you will be able to book an appointment at a time that works for you.

Not satisfied with the decision? You will be able to request a second independent review of your penalty that will be final.

More details about this new process will be available in the coming weeks. Keep checking back for the latest info!

Frequently Asked Questions

ExpandWhy is the City introducing this new process?

This new process will enable the City to provide better customer service by offering a faster, easier and more convenient review process than the current court-based system. This will result in faster resolutions, alleviate the long wait-times for court dates and provide a more efficient overall process. Customers will also have the ability to complete the review process online, reducing the need to line up or appear in-person at a counter to dispute a ticket.

ExpandWhat happens to parking tickets issued before August 28, 2017?

Parking tickets issued before August 28, 2017 will continue to be processed through the current court system. Disputes for tickets issued before August 28, 2017 should be submitted using the current dispute process. After September 15, 2017 you will only be able to initiate a dispute on older tickets at Metro Hall and North York Civic Centre. The 1530 Markham Road, Toronto City Hall and York Civic Centre locations will not accept disputes after September 15, 2017.

There will be a transition period where disputes are being processed through both the courts and this new process.

ExpandHow will I pay my parking violation after August 28, 2017?

The ways to pay a parking violation will not change after August 28, 2017. The payment options will remain the same:

  • Online using the Parking Ticket Services online lookup
  • By mail
  • At one of the following City service counter locations:

    • Metro Hall, 55 John Street, 3rd Floor
    • City Hall, 100 Queen Street West, Main Floor
    • North York Civic Centre, 5100 Yonge Street, Lower Level
    • York Civic Centre, 2700 Eglinton Avenue West, Main Floor
    • East York Civic Centre, 850 Coxwell Avenue, Main Floor
    • Etobicoke Civic Centre, 399 The West Mall, Main Floor
    • Scarborough Civic Centre, 150 Borough Drive, Main Floor

ExpandHow will I dispute my parking violation after August 28, 2017?

Starting August 28, 2017 you will be able to request a review of your penalty one of two ways:

  • On the City's website at
  • In-person at a screening office.

You will also be able to book appointments for in-person reviews at In-person reviews are available at one of two Screening Office locations: Metro Hall or North York Civic Centre.

More details about the dispute process will be available in the coming weeks. Keep checking back for the latest information.