FAQs

Requests for greetings from the Mayor

Congratulatory scrolls

Note: If you require a letter of greeting for your printed program or event, please visit the City's Request for greeting webpage.

Scrolls/certificates are issued to Toronto residents/organizations to recognize the following:

Birthdays and wedding anniversaries:

  • 40th wedding anniversaries and every ten years thereafter
  • 80th birthdays and every five years thereafter

Anniversaries:

  • Private companies: 50 years and every ten years thereafter
  • Registered non-profit service organizations, social clubs, schools and religious organizations/places of worship: 25 years and every five years thereafter

Retirements:

  • Military retirement – 15 years of service or higher
  • Toronto First Responders (Police, Fire and Paramedics) – 15 years of service or higher
  • City of Toronto Employee retirement – 25 years of service or higher

Requests should be submitted a minimum of four weeks prior to the event using our online request form below. They must include the following details:

  • Recipient's full name and address
  • Occasion information (name of the occasion being celebrated along with the milestone being celebrated or achieved and the date of the event)
  • Requester's name, address and contact number
  • Deadline date if different from event date
  • Please provide a mailing address or indicate if someone will pick up the scroll at the Protocol Services Office.

Scrolls are issued at the discretion of the City of Toronto.

Letter of greeting requests

Note: To request birthday or wedding anniversary greetings please visit the City's scroll webpage.

Letters are often used in an organization's printed program or for display purposes at the convention, trade show or event for which it has been requested.

A request for a letter of greeting should be submitted a minimum of four weeks ahead of the print deadline using our online request form below. Requests with less than the four weeks deadline will not be accepted by the online request form.

Requests for letters of greetings from the Mayor must be submitted on the organization's letterhead accompanied by:

  • details about your organization
  • details on the event
  • event date
  • print deadline date
  • contact information
  • website address

Letters of greeting are issued to institutions, organizations or businesses for the following events taking place in the City of Toronto:

  • conventions, trade shows, festivals
  • city-wide sports tournaments
  • cultural celebrations
  • charity fundraising galas/events
  • significant awards programs

Letters of greetings from the Mayor are issued at the discretion of the City of Toronto.

Letters of greetings cannot be issued for:

  • matters of political controversy, ideological or religious beliefs, or individual conviction
  • events or organizations that do not contribute to economic, social and cultural fabric of the city of Toronto
  • anything that contravenes City policies or bylaws

If you have any questions regarding your request, please contact Protocol Services at protocol@toronto.ca

Proclamations

Proclamation requests must be submitted in writing each year, on an organization's official letterhead, a minimum of four weeks before the event, using our online request form.

Proclamations are issued at the discretion of the City of Toronto.

Proclamations are ceremonial documents, signed by the Mayor and issued to organizations in Toronto for:

  • Public awareness campaigns
  • Charitable fundraising campaigns
  • Arts and cultural celebrations

Proclamations will not be issued for:

  • Matters of political controversy, ideological or religious beliefs or individual conviction
  • Events or organizations with no direct impact or connection to the City of Toronto
  • Campaigns or events contrary to City policies or by-laws
  • National, Independence or Republic Days (please see flag-raisings for appropriate recognition)
  • Campaigns intended for profit-making purposes

Other:

  • An organization may request only one proclamation annually
  • Proclamations are issued only to recognized organizations located in Toronto and not to individuals
  • An organization does not have exclusive rights to the day, week or month of their proclamation
  • Proclamations of a similar topic will be issued on a first come, first served basis
  • Proclamations are not read aloud at meetings of City Council
  • All proclamations are posted on this website
  • One PDF copy of the proclamation will be issued to the requesting organization if it meets the City's requirements for issuing proclamations

When requesting a proclamation:

Please provide on your organization's letterhead:

  • Background information about your organization
  • The event to be proclaimed
  • Suggested wording of no more than 200 words. Please note: New wording must be submitted each year

Requesters must clearly identify the significance and connection of the proclamation to the mandate and strategic goals of the City of Toronto.

Note:

If you have any questions, please contact Protocol Services as shown above.

Should your event be of interest to the general public, please submit it to the City of Toronto Festival and Events Calendar/Database so we may help promote it: www.toronto.ca/eventcalendar


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