Municipal Licensing & Standards

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Public Consultation

Municipal Licensing & Standards conducts municipal legislative reviews which include in-depth consultation with the public, businesses and other key stakeholders.  We invite you to share your views at a meeting, by filling out an online survey, or emailing or calling us.

View a list of all ML&S Consultations here.

 

What's happening

ExpandLicensing Rental Apartment Buildings

Improving Living Conditions in Rental Apartment Buildings

Join us at a community meeting to discuss how the City can improve living conditions in rental apartment buildings. Several dates and locations are offered. Your feedback will be used to improve the design of this program.

 

Wednesday, August 17, 2016

6:30 p.m. to 8:30 p.m.
Metro Hall, Room 308/309
55 John St
Toronto, ON, M5V 3C6
(SE corner of King St & John St)

Saturday, August 20, 2016

11:00 a.m. to 1:00 p.m.
Broadlands Community Centre
19 Castlegrove Blvd
Toronto, ON M3A 1K9
(Lawrence Ave E and Victoria Park Ave)

Tuesday, August 23, 2016
6:30 to 8:30 p.m.
Jenner Jean-Marie Community Centre
48 Thorncliffe Park Dr
Toronto, ON M4H 1J7

Wednesday, August 24, 2016
6:30 p.m. to 8:30 p.m.
Etobicoke Civic Centre Meeting Room 1/2/3
399 The West Mall
Toronto ON M9C 2Y2
(SE corner of Burnhamthorpe Road and The West Mall)

Thursday, August 25, 2016
6:30 to 8:30 p.m.
East York Civic Centre
850 Coxwell Ave
Toronto ON M4C 5R1
(Mortimer Avenue and Coxwell Avenue)

Tuesday, August 30, 2016

6:30 p.m. to 8:30 p.m.

Domenico Di Luca Community Recreation Centre

25 Stanley Rd

Toronto, ON M3N 1C2

(Jane St and Sheppard Ave W)

 

Wednesday, August 31, 2016

6:30 p.m. to 8:30 p.m.
Scarborough Village Community Centre
3600 Kingston Rd
Toronto, ON, M1M 1R9
(Kingston Rd & Markham Rd)

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ExpandMonitoring Noise in Toronto

Toronto Public Health in collaboration with Ryerson University is conducting a study on noise levels in the City of Toronto from August to October 2016. Outcomes of the study will be used to used to inform the noise bylaw review. 

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Municipal Reviews

ExpandHolistic Centres and Practitioners Review

Overview

Municipal Licensing & Standards (ML&S) is in the process of reviewing the City bylaw for Holistic Centres and Practitioners, Municipal Code Chapter 545, Article XI.

An important focus of the review is to address the concern that illegal body rub parlours are operating as holistic centres. The review is examining how to address these concerns.

Last year we held consultations with industry stakeholders, the public and Council. ML&S is continuing consultations with the industry stakeholders by holding two public consultation meetings for all Professional Holistic Associations (PHAs) that are on the list approved by Council (please see below for details). The purpose of these meetings is to get input on the City's process of approving PHAs and on establishing procedures and criteria to revoke the approval, if necessary.

Feedback will inform the report to City Council. 

Decision History

At its July 14, 1998 meeting, the Emergency and Protective Services Committee adopted the recommendations from the Advisory Committee on Complementary Therapies, established by the City, concerning the creation of the Bylaw for holistic business to screen out the illegitimate operators and to protect the health and safety and well-being of consumers and the general public. 

http://www.toronto.ca/legdocs/1998/minutes/committees/ep/ep980714.pdf

At its meeting of July 19, 20, 21, and 26, 2005, City Council approved the amended report concerning the Licensing Strategy to Deal with Illegal Body Rub Activity in Licensed Premises. 

http://www.toronto.ca/legdocs/2005/agendas/council/cc050719/plt6rpt/cl006.pdf

At its meeting of December 5, 6, and 7 2005, City Council approved the report concerning Proposed Amendments to the City of Toronto Municipal Code, Chapter 545, Licensing Regarding Hours of Operation for Holistic and Traditional Medicine Establishments. 

http://www.toronto.ca/legdocs/2005/agendas/council/cc051205/plt10rpt/cl007.pdf

At its April 25, 26, and 27, 2006, Council received for information the report Review of the Recommendations Presented by the Holistic Stakeholders Including the Effectiveness of the Markham Registry By-law and its Applicability to the City of Toronto. This report also outlined staff plan concerning the process of removal of PHAs from the approved list. 

http://www.toronto.ca/legdocs/2006/agendas/committees/plt/plt060306/it013.pdf

http://www.toronto.ca/legdocs/2006/agendas/council/cc060425/plt2rpt/cl013.pdf

At its June 28, 2012 meeting, the Licensing and Standards Committee (L&S) referred a request for a staff report to increase and ensure effective prosecution of charges against body rub, holistic and adult entertainment establishments to the Executive Director, ML&S, and the City Solicitor, for a joint report to the L&S. 

http://app.toronto.ca/tmmis/viewAgendaItemHistory.do?item=2012.LS14.3 

At its December 16, 2013 meeting, City Council requested  the City Manager, the City Solicitor, and the Deputy City Managers, Clusters A and B, to report back to the Executive Committee on a strategy to more vigorously prosecute charges related to municipal by-law infractions by the adult entertainment, body rub, and holistic license classes. 

http://app.toronto.ca/tmmis/viewAgendaItemHistory.do?item=2013.EX36.13

Get Involved

Consultations

All approved PHAs have been invited to consultations to be held on Monday, April 28, 2014 at City Hall, 2nd floor, Committee Room No. 3. We invite these associations to attend one of two identical sessions: the morning session from 9:30 am to 12 p.m. or the evening session from 6:00 to 8:30 p.m.   

View the consultation presentation here.

 

ExpandRental Apartment Program Review

Improving Living Conditions in Rental Apartment Buildings - Program Review

The City is seeking input from the public on creating a new program to improve living conditions in rental apartment buildings.

The goals of the program are to:

  • Improve access to information
  • Increase tenant engagement
  • Promote best practices in building maintenance
  • Strengthen enforcement


The proposed program includes the current building audit program, new requirements for landlords as well as website improvements to provide more information to the public on rental housing in Toronto.

Join us at a community meeting to discuss this new program . Consultations have been scheduled for August 2016. Your feedback will be used to improve the design of this program.

 

 

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ExpandSigns Review

The City of Toronto Municipal Licensing and Standards (ML&S) Division is undertaking a review of Chapter 693, Signs.  

At the direction of the Licensing and Standards Committee, a review was completed of the existing election sign bylaw in 2014 (Chapter 693, Article II).  ML&S is now reviewing the amendments previously proposed with respect to election signs, as part of an overall review of Chapter 693, Signs. This will also include a review of temporary signs, including a new category of "civic participation signs".   Details of each review are below. 

2015 Review - Elections, Temporary Signs and Civic Participation Signs

Municipal Licensing and Standards is reviewing the amendments previously proposed with respect to election signs, as part of an overall review of Chapter 693, Signs. This will also include a review of temporary signs, including a new category of "civic participation signs".  

Temporary Signs

Municipal Licensing and Standards is looking to replace Chapter 693, Signs, Article III, Temporary Signs with general regulations that cover the various types of temporary signs.

Civic Participation Signs

Municipal Licensing and Standards is looking at developing regulations to allow residents to display temporary signs on private property to express messages on issues of public interest, as a form of civic participation. Staff received this direction at the December 2013 Licensing and Standards Committee.

Related documentation:

Phases of the Current Signs Review

The review is being undertaken in three overlapping phases:

  • Phase 1: Research and Analysis – August to October 2015
  • Phase 2: Public and Stakeholder Consultations – October 2015
  • Phase 3: Report – November 2015

 (November 26, 2015 Licensing & Standards Committee,  December 9, 2015 City Council)

2014 Review - Election Signs

Overview

At the direction of the Licensing and Standards Committee at its meeting on May 26, 2014, Municipal Licensing and Standards conducted a review of the City's existing election signs bylaw, pursuant to Chapter 693, Article II, and reported back to the August 18, 2014 meeting on recommended changes.

As part of the report, ML&S consulted with candidates and members of the public on:

  • the timing of election signs
  • the $250 refundable election sign deposit
  • the affidavit/waiver of fees/fines process
  • placement of election signs
  • fees and storage of unlawfully erected election signs
  • payment methods

Related documentation:

Phases of the Review

The review proceeded in three phases:

  • Phase 1: Research and Analysis – June 2014
  • Phase 2: Stakeholder Consultations – July 2014
  • Phase 3: Report – August 2014

Phase 1: Research and Analysis

June 2014

Staff performed research and analysis into the existing bylaw, election sign issues experienced in previous elections, options to address the issues identified, and conducted a jurisdictional scan of the election sign bylaws of other municipalities.

Phase 2: Stakeholder Consultations

July 2014

Based on the findings in the first phase of the review, staff consulted with stakeholders on potential amendments to the current by-law governing election signs.

Staff accepted input through consultations, meetings, emails to lchua@toronto.ca, voice messages left at 416-338-3594, and written submissions.

Review the presentation delivered at the public consultation on July 16th at City Hall, and the summary of the input.

Phase 3: Report

August 2014
Based on the research, analysis, and consultations, staff reported to the Licensing and Standards Committee on amendments to Chapter 693, Article II, Election Signs.

The report with recommendations was introduced at the August 18, 2014 meeting.  View the presentation delivered by ML&S to the Licensing & Standards Committee.

Council Decision

Staff brought forward a report: Amendments to Chapter 693, Signs, Article II, Election Signs to the August 18, 2014 meeting of the Licensing and Standards Committee and a further report: Chapter 693, Signs, Article II, Election Signs – Additional Amendments to the August 25th Meeting of City Council.

City Council referred the item back to the Licensing and Standards Committee for further consideration in the second quarter of 2015.

http://app.toronto.ca/tmmis/viewAgendaItemHistory.do?item=2014.LS30.1

As of October 2015, the current regulations governing Election Signs remain unchanged.

Placement of Election Signs – Frequently Asked Questions

Download the PDF version of this section.

What is an election sign?

An election sign is any sign:

  • advertising or promoting a candidate in an election, or
  • intended to influence persons to vote for or against any candidate

 When can election signs be erected/displayed?

  • 25 days prior to election day for municipal elections

When do election signs have to be removed?

  • 72 hours after the completion of voting on election day

What is the maximum allowable size of an election sign?

Election signs must be no larger than 1.2 square metres in area, except on:

  • campaign offices
  • on TTC dedicated advertising space, where signs may be up to 2.3 square metres in area

 

How high can election signs be erected/displayed?

  • Outdoors, election signs must be no higher than two metres above ground level, except on campaign offices
  • Indoors, election signs in buildings on private property, may be displayed higher than 2 metres 

What restrictions must be followed?

All election signs must not:

  • be illuminated
  • be attached to trees
  • interfere with the safe operation of vehicles or pedestrian safety

Where can election signs be erected/displayed?

 
Private Property:
  • with the consent of the owner/occupant of the property
  • on an illuminated billboard (with a permit issued under the applicable sign bylaw)
  • on a highway or a public utility pole located on a highway
  • on a structure including a bus shelter and a municipal garbage container located on a highway (under agreement with the City or its Agencies, Boards, or Commissions)
  • on Toronto Transit Commission dedicated advertising space (under agreement with TTC)

Public Property:

 On a highway, election signs must not be erected/displayed:

  • within 1.5 metres of the curb or edge of pavement on highways without sidewalks
  • between the curb and the sidewalk on highways with sidewalks
  • within 15 metres of an intersection or pedestrian crossover
  • on a median or island
  • adjacent to a voting place, City park or a facility that is owned or operated by the City
  • without the consent of the owner/occupant of the property

Can election signs be erected/displayed on fences?

Yes, provided that they are erected/displayed with the consent of the owner/occupant of the property

Diagram showing location where Election Signs can be placed

(*Diagram not to scale) 

 

 

 

 

ExpandTow Truck Review

Overview

The City of Toronto Municipal Licensing and Standards (ML&S) Division is undertaking a comprehensive review of the Tow Truck industry, including Municipal Code Chapter 545, Article VI - Owners and Drivers of Tow Trucks. ML&S will submit a staff report with recommendations for the industry to the Licensing and Standards Committee.

The review will include in-depth research, analysis and extensive consultation

The review will also engage other stakeholders, including the insurance industry, police services, other public agencies, the public and other groups with interests in the tow truck industry, such as the Canadian Automobile Association (CAA) and Collision Reporting Centres (CRCs).

As directed by the LSC on May 24, 2012, ML&S will complete a comprehensive review of tow truck fees, including non-cash payment and establishing criteria for assessing and/or recommending fee changes. In addition to this, staff will also undertake a comprehensive review to address a number of concerns brought forth by the industry and public.

Reported issues include:

  • tow truck fees;
  • body shop recommendations and kickbacks;
  • bylaw updates and clarification;
  • coercion and intimidation by tow truck licensees;
  • Collision Reporting Centre (CRC) business practices;
  • driver service and safety;
  • insurance scams; and
  • industry relationship with the City of Toronto and the Province of Ontario.

A list of related legislative decisions is listed here:

Phases of the Review

The review will proceed in three phases:

  • Phase 1: Public and Stakeholder Consultation - June to July 2013
  • Phase 2: Research and Analysis - July 2013 to April 2014
  • Phase 3:The Final Report - April 2014 to the spring or summer 2014

Each phase is described in more detail below.

Phase 1: Multiple Stakeholder and Public Consultations

June to July 2013
The purpose of this phase was to engage stakeholders and the public to identify industry issues and explore potential solutions within Toronto’s tow truck industry. Staff will also accept input through consultationssurveys, meetings, emails to towtruckreview@toronto.ca, voice messages left at 416-338-3331, and written submissions.

Phase 2: Research and Analysis

July 2013 to April 2014

Staff will compile and review suggestions from Phase 1, while concurrently performing research and analysis. 

Phase 3: The Final Report

April 2014 to the spring or summer of 2014

The Final Report will contain recommendations for how to address issues within Toronto’s tow truck industry. The Final Report will be posted online and stakeholders and the public may depute the Final Report at an LSC meeting, which is expected to be in the spring or summer of 2014.

Consultation Schedule

In addition to engaging stakeholders through consultations, meetings, and email to towtruckreview@toronto.ca, staff will also hold the consultations listed below. Input from all sources will be shared in the staff report.

Insurance Industry
Tuesday June 11th, 1:00pm-3:00pm, City Hall Committee Room #3 
This meeting is by invitation only. Please contact us if you would like to attend.

Tow Truck Drivers and Owners
Tuesday June 25th, 1:00pm-4:00 pm, Scarborough Civic Centre Committee Room #2 
Tow truck drivers and owners are invited to attend this meeting to discuss industry issues and solutions. No advance registration is required.

Tow Truck Drivers and Owners
Wednesday June 26th, 7:00pm-9:30 pm, Metro Hall Room 314 
Tow truck drivers and owners are invited to attend this meeting to discuss industry issues and solutions. No advance registration is required.

Tow Truck Drivers and Owners
Friday June 28th, 1:00pm-4:00 pm, Etobicoke Civic Centre Main Boardroom 
Tow truck drivers and owners are invited to attend this meeting to discuss industry issues and solutions. No advance registration is required.

Public Consultation for Tow Truck Users
Tuesday July 2, 6:00-8:00 pm, Scarborough Civic Centre Council Chamber 
The public is invited to attend this meeting to discuss industry issues and solutions. No advance registration is required.

Public Consultation for Tow Truck Users
Thursday July 4, 6:00-8:00 pm, Etobicoke Civic Centre Council Chamber 
The public is invited to attend this meeting to discuss industry issues and solutions. No advance registration is required.

Public Consultation for Tow Truck Users
Tuesday July 9, 6:00-8:00 pm, North York Civic Centre Council Chamber 
The public is invited to attend this meeting to discuss industry issues and solutions. No advance registration is required.

Public Consultation for Tow Truck Users
Thursday July 11, 6:00-8:00 pm, York Civic Centre Council Chamber 
The public is invited to attend this meeting to discuss industry issues and solutions. No advance registration is required.

If you require accommodation to participate, please contact us as soon as possible.

Surveys

As part of the review, ML&S engaged a variety stakeholders for their input, such as on industry practices, issues and their possible solutions. The purpose of these surveys was to obtain input which will be reviewed by staff as well as included and/or summarized in the staff report.