The HR Division is a business partner with its corporate and division clients in the areas of workforce planning; organizational effectiveness; organizational development; recruitment and talent management; workforce transition and redeployment management; and occupational health and safety including disability management, workplace wellness, employee assistance and return-to-work programs. The HR Division is responsible for compensation, job evaluation and pay equity; management of HR data, information systems, reporting and complement management; learning, leadership development and succession planning; change management; and for building organizational capacity for collaborative and effective employee and labour relations. The HR Division also develops and monitors corporate human resources policies and oversees and monitors contractor fair wage administration.
The City of Toronto has a new workforce plan called the Talent Blueprint 2014-2018 - Building a great Toronto Public Service. This plan for public service excellence is one of the 26 Strategic Actions that will be developed and implemented over the next five years to advance the vision, mission and goals articulated in City Council's Strategic Plan.
The City of Toronto was recognized by Toronto Region Immigrant Employment Council (TRIEC) for being one of the leading contributors of mentors to The Mentoring Partnership. The City was also the first public sector partner to reach the 1,000 mentoring matches milestone since the program began in 2004.