Equity, Diversity and Human Rights


City HallThe Equity, Diversity and Human Rights division ensures that the City's services, programs and policies are responsive to the needs of Toronto's diverse communities by:

  • providing expert advice to the City Manager Council, divisions and employees; aligning corporate programs (in line) with legislative requirements, policy commitments and strategic priorities to foster equity, diversity and inclusion in all City practices;
  • aligning and implementing key corporate and community initiatives to achieve service excellence;
  • administering human rights and service delivery complaints processes.


Indepth information