Call 3-1-1 to reach a customer service representative twenty-four hours a day, seven days a week!
Regular Business Hours
Customer Call Centre is available at 416-338-4386(4FUN) Monday-Friday 8:30 a.m. to 4:30 p.m. (with extended hours during registration periods).
NEW Extended Call Centre Hours
Beginning June 15, 2017:
- 7:30 am - 6:30 p.m. (Thursdays & Fridays, extended hours)
- 8:30am - 4:30 p.m. (Monday - Wednesday, Regular hours of operation)
In Person Contact Hours
Contact Parks, Forestry and Recreation customer service staff in-person Monday-Friday 8:30 a.m. to 4:30 p.m. at the following locations:
|Civic Centre Customer Service Office||Location|
|Toronto City Hall||100 Queen St W, 1st Floor|
|Etobicoke Civic Centre||399 The West Mall, 1st Floor|
|North York Civic Centre||5100 Yonge St, 3rd Floor|
|Scarborough Civic Centre||150 Borough Dr, 5th Floor|
To withdraw from your program you can contact a customer service representative at 416-338-4386 or print and complete the withdrawal, transfer and credit form (pdf) and email it to firstname.lastname@example.org