Extreme cold weather and 24-hour drop-ins, street outreach, emergency shelters and help to find a home.
Shelter, Support and Housing Administration
Additional services are available during extreme cold alerts to ensure homeless people do not remain outside. Call 311 for street outreach assistance.
Toronto Hostel Services manages the more than 4,100-bed shelter system in Toronto, overseeing the 49 facilities that are operated by community agencies under contract and the 10 shelter sites that are operated by City staff. For a list of emergency shelters click here. If you need emergency shelter, call 311 or Central Intake at 416-338-4766, 1-877-338-3398.
Drop-ins are low-barrier places where people who are homeless, marginally housed, and/ or socially isolated can go to get meals and other basic services as well as access a variety of social services and supports. Service details are available on the Toronto Drop-in Network website here.
Government and community services to help those experiencing homelessness in Toronto. Please call ahead to verify times of operation and other important details. If you can't find what you need, call 311 for City services or 211 for community-based services. Comments and questions welcome at email@example.com. Printed copies of this guide are no longer available.
Here you will find information about subsidized and affordable housing options and how to access these; what services can help you remain in your home; who to call if you are being evicted; and where to go for emergency accommodation.
Streets to Homes provides street outreach services that work to assist street-involved people to find and keep permanent housing. The Streets to Homes Assessment and Referral Centre in downtown Toronto is always open and provides clients with housing assistance, street respite and referrals to emergency shelter.
A new 60-bed emergency shelter for women is now open for the winter. Operated by Homes First Society, it is located at 702 Kennedy Road. If you are in need of emergency shelter, please call 311 or Central Intake at 416-338-4766; 1-877-338-3398 toll-free within the GTA.