City collects electronics for recycling
Toronto makes it very easy to get rid of unwanted electronics. This City program keeps E-waste out of its landfill site by ensuring these items are either recycled or safely disposed of. Toronto offers this free recycling service to residents living in houses (put unwanted electronics out on garbage day) and apartments and condos.
- For computers and related components that are in working condition, visit the ReUseIt page for reuse ideas and a list of charities and organizations that accept donations.
- VHS tapes, CDs and DVDs do not go in your Blue Bin. Please pass them on for reuse or check your local electronics store's recycling program. Some electronics stores have e-recycling programs that accept CDs, DVDs, batteries etc. Please do not bring cassette and video tapes to Community Environment Days. If there is no other option, put these items in your Garbage Bin.
E-Waste curbside collection FAQ
E-Waste curbside collection frequently asked questions
- How does the City ensure the privacy of my personal information on my old electronics?
- E-Waste FAQs for single family houses, low rise apartments/condos with curbside collection.
- Important Information for Property Managers of Apartments / Condos with curbside collection
The City is not responsible for personal information contained on your cell phone and other electronic devices. You need to remove all personal information (e.g. remove SIM card/hard drive or have hard drive professionally wiped clean) before putting your electronics out for pick-up. Find out how (PDF).
Proper set out
Set these items out for pick-up 0.5 metre (2 feet) away from your Garbage Bin. Make sure the items can be seen by the collections crews. Large items, such as computer monitors and televisions, can be put on the ground. Smaller items, such as cell phones, should be put in a clear plastic bag or in an open cardboard box (it is preferable if small items are not put out as single items). If the weather is bad, please put electronics out on the next Garbage Bin collection day. Drop-off Depots and Community Environment Days continue to accept these items.
Is this program mandatory and if so, is there a collection charge?
No the program is not mandatory, however, it will help you reduce the amount of waste generated, which affects your Solid Waste fees. This special collection is a free service. It's the City's goal to achieve 70% waste diversion from landfill. This is a program aimed at keeping electronic waste out of landfill sites and either recycled or safely disposed of.
I am the property manager for a multi-residential building and I received a letter from the City advising me to order green E-Waste bags for residents to use to dispose of electronics items. How do I order bags?
Please call 311 to place an order. You will need your water/waste utility account number to place an order.
How many bags should I order for the building?
We suggest you order up to one (1) E-waste Bag for each unit in your building. When you, or the person you specify, receive the E-waste bags you should distribute them to each unit in the building.
When will I receive the new E-Waste Bags?
Once you have placed an order, E-Waste bags will be mailed to the address and person specified on your order. In the meantime, we recommend waiting until you have accumulated a few smaller items and then placing them out together at your collection point inside an open cardboard box on garbage days. Please ensure box of electronics is visible at your collection point. In winter storms, we ask that you hold onto items until it’s clear of snow and ice.
E-Waste Apartments & Condos Collection FAQ
E-Waste containerized collection, frequently asked questions
- E-Waste FAQs for Multi-Residential hi-rise apartments/condos with containerized collection
- Important Information for Property Managers of Apartments / Condos with containerized collection
The City of Toronto is expanding waste diversion collection services for multi-residential buildings to include electronic waste (E-waste). Collection will vary somewhat depending on the service provider for the building, i.e. in-house collections or Miller collections. If you receive curbside (in-house) collection at your building you will be required to use E-waste bags. See "Single family homes, low rise apartments and condos with curbside collection".
If you receive containerized (Miller) collection, buildings can order a special lime green recycling container (E-box) for small electronic items.
What items should go in the E-box?
Smaller items such as: telephones and accessories, cell phones, pagers, cameras, video recorders, personal hand-held computers, computer cables, mouse(s), and radios. Portable and laptop computers and keyboards VCRs, DVD players may also be put in the boxes as long as the weight does not exceed 20kg. Please remove all batteries. Dispose of batteries at HHW depots. Please refer to our website for more information: toronto.ca/garbage.
Will each unit receive an E-box?
No. The E-box(es) for your building should be stored in a centralized area of the building accessible to residents. Residents can bring their electronic items to this location, and building management will be responsible for arranging free City pick-up.
How do I put out larger items such as computers and monitors that will not fit into the E-box?
Place larger electronic items at your building’s regular collection point designated for bulky items. Ensure they are visible and accessible.
Is this program mandatory?
No. However, it will help you reduce the amount of waste you are generating, which affects your Solid Waste fees. It’s the City’s goal to achieve 70% waste diversion and this is a program aimed at keeping electronic waste out of landfill sites and either recycled or safely disposed of.
Is there a charge for the E-waste containers or for the special collection of Electronic items?
No, the containers are provided free of charge. Collection is a free service to encourage waste diversion and ensure electronics items are disposed of safely, recycled and kept out of landfill sites.
Where are the electronics items taken after collection?
All of the electronics items collected are taken to a City warehouse. They are packaged for shipping through OES transporters to OES approved processors and recyclers for recycling and safe, secure disposal of any potentially hazardous content.
I am the property manager for a multi-residential building and I received a letter from the City advising me to order an E-Waste container (E-box) to hold the electronics left by residents for pick-up.
How do I order container(s)?
Please call 311 to place an order. You will need to provide your water/waste utility account number to place the order.
How many containers should I order for the building?
We suggest one container for every fifty units, if adequate space is available. E-boxes are approximately 19” x 16” x 16” in size and should be placed in a centralized area of the building accessible to residents.
How and when will the electronics items be collected?
Electronics Waste collection will be on a “call-in” basis. The building Superintendent or property manager will need to book an appointment for E-Waste collection. Call 311 to place a Service Request and receive collection.
You must have a minimum of five (5) items to book a collection. The green E-Waste container is equivalent to one item regardless of how many items it contains. Remember, the container with the items must not weigh more than 20 kg according to city collection policy. Along with the container, you can place out four (4) or more electronic items such as: TV’s, stereos and computers, monitors, etc. Place all electronics items out at your regular collection point, please ensure they are visible.
A different style of truck from your regular garbage truck will pick up all electronics for either recycling or safe disposal. Always keep weather conditions in mind when placing items out for collection. In winter storms, we ask that you hold onto items until it’s clear of snow and ice.
When will I receive the new E-Waste Container?
Once you have placed your order, E-Waste containers will be delivered to buildings starting in September. In the meantime, buildings may use an open cardboard box to place small electronic items out for collection. Please ensure the box of electronics is visible at your collection point.
How will I receive the containers?
Containers will be delivered to the address and contact person specified on your order.
What if I require additional containers once the program starts?
Once you begin using the E-box(es), if you have a demonstrated need for additional containers you can contact 311 to order more.
I have a small storage area in the building, what are the dimensions of the containers?
They are similar in size to the old blue boxes. Approximately 19” x 16” x 16”.
What electronics can I recycle?
- Always remember, to protect your privacy, clear all personal information from computers, cell phones and electronics prior to collection/drop-off/donation (wipe your drives/clear your SIM cards).Find out how (PDF).
- Clear plastic bags and cardboard boxes that electronics are placed in for collection are recycled.
- Desktop computers and monitors
- Printers and scanners
- Fax machines
- Stereos, tuners and turntables
- Receivers and speakers