Transportation

What to Expect This Winter

Snow. It’s a fact of life in Canada. And when the snow starts to fly, it can affect how we get around.

Snow ploughDrivers and cyclists want to have roads cleared quickly and efficiently to allow for the movement of traffic. Pedestrians require sidewalks to be cleared so they can move safely around the city. Snow means challenges for everyone.

While we can’t stop it from snowing, we can take steps to prepare for the worst Mother nature can throw at us. As winter arrives, the city’s Transportation Services Division is getting ready for another year of keeping our streets and sidewalks safe and the traffic moving.

Keeping Toronto’s streets clear of snow is a major challenge. Toronto Council has established a level of service for plowing the snow from city streets following a storm. Here’s what you can expect.

Prior to the onset of a storm, Transportation Services will be applying a layer of salt brine to hills and bridges throughout the city. The application of salt brine is intended to prevent the snow from bonding to the pavement and to make it easier to plow the snow to the side of the road.

Snow ploughAs soon as the snow begins, Transportation Services sends out its fleet of salt trucks to the expressways and main roads. Local roads and laneways are salted soon after this. When two centimeters of snow has accumulated then plowing will begin on the expressways and, when five centimeters has accumulated, plowing will begin on the main roads. Plowing on the expressways and main roads will continue until the operation is complete.

When the snow stops and if the snow accumulation reaches eight centimeters, local road plowing will begin. During this time, as staff focuses on planned snow clearing routes, snow service requests will not be taken by 311. Residents are also asked not to call 311 during the storm to ask when their street will be plowed. Residents should call 311 to report urgent winter related calls only.

The City will only open driveway windrows wherever it is mechanically possible to do so after eight centimeters of snow has fallen. Typically, driveway windrows are opened between one and two hours of the road being plowed. The service is meant to only open up a width of about three metres – not the full width of the driveway.

The City will clear snow from sidewalks on roads with high pedestrian traffic and on bus routes where it is mechanically possible to do so after two centimetres of snow has fallen and the remaining roads after eight centimetres have fallen. In the central core of the city, property owners are required to clear their sidewalks of snow 12 hours after a storm has taken place. To learn more about sidewalk snow clearing in Toronto and to view a map of the areas where the service is provided, click on http://www.toronto.ca/transportation/snow/sidewalks

Residents can play a role in assisting with our snow clearing efforts. Doing a few simple things like not pushing snow back onto the road after clearing snow from their sidewalks and driveways, avoiding parking on city streets to help the ploughs do their work, and taking public transit whenever possible can assist city snow clearing efforts.

Residents who have questions about snow clearing efforts in their area can call the City at 311. If you need more information about the city's plans for snow clearing, visit toronto.ca/transportation.

What can you expect from us?

  • Every effort will be made to keep the expressways and main roads open during a snowstorm.
  • Plowing on side streets will usually be completed within 14-16 hours after the snow stops falling.  An additional 24 hours is spent plowing difficult areas where snow has not been completely cleared.
  • Sidewalks, where the city provides the service, will generally be ploughed with 24-48 hours of a snowstorm.
  • Bus stops and transit shelters will generally be ploughed within 48 hours after a snowstorm.
  • Where feasible, residential driveway windrows will be opened after a side street is plowed.  Please note that our intent is to only plough a sufficient amount of snow from the windrow to permit a vehicle to easily drive across.  Windrow clearing is not provided on narrow streets with no boulevards or where on-street parking is permitted.
  • You can get current snow plowing information by calling 311.  Residents may call this number to find out how snow plowing operations are progressing.

What can you do leading up to and following a snow storm?

  • Do not push snow from your property back onto the street.  It is illegal and it obstructs the work that our operators are doing.
  • Use salt on sidewalks and stairs only when necessary.
  • If possible, keep parked cars off the street so that plows can move through the streets more effectively.
  • Please avoid parking vehicles over sidewalks.  This hampers sidewalk snow plowing efforts.
  • Use public transit whenever possible.  Fewer cars on the street can help us plough the snow.
  • Wait until the plows have gone by before completely shoveling your driveway.  This also applies if you have a sidewalk in front of your property.
  • When a major snow storm is forecast, you should ensure that you purchase any food, medication and household supplies that you might need for the next 48 hours.  Try to stay off the streets, if possible.