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Did you know...

When 311 Toronto launched in 2009, 345 service request types were available. Today 311 offers over 600 different service requests types and over 100 of these service requests are available online. To date 311 has received approximately 163,000 requests via the self-serve channel.

311 Toronto launched an online knowledge base in 2011 and have since received over 2 million views. Visit the knowledge base to access key information about City services and programs.


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