Social Development

Social Development

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Toronto Newcomer Office

The City of Toronto's Newcomer Office funded by Citizenship and Immigration Canada, has a leadership role in promoting inclusion and local prosperity of newcomers in Toronto. The Office is responsible for facilitating the implementation of the Toronto Newcomer Strategy by providing management support to the Newcomer Leadership Table, by informing and advising the development and implementation of Strategic Pillar activities, and by working closely with Local Immigration Partnerships, City Divisions and other stakeholders.

The Toronto Newcomer Office asked community members what they love about Toronto at the first annual Toronto Newcomer Day. See what they had to say below.

Featured News


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Integrating Cities Charter

On December 18, 2014, the City of Toronto became the first municipality outside of Europe to sign the Integrating Cities Charter. The Charter was created and launched in 2010 by Eurocities, a network of major European cities. It is a formal commitment to provide equal opportunities for all residents, to integrate immigrants, and to embrace the diversity of all communities across the city.


Toronto Newcomer Strategy

Toronto has a comprehensive set of resources in place to help newcomers settle and integrate. The Toronto Newcomer Strategy is designed to improve newcomer settlement through shared leadership, stronger collaboration and a more seamless and well-coordinated service system.


City Services for Newcomers Brochure

The brochure outlines key City services available to all residents in Toronto and is available in Arabic, Bengali, English, Farsi, French, Simplified Chinese, Spanish, Tagalog, Tamil and Urdu.


The City of Toronto's Immigration Portal

The City of Toronto's Immigration Portal is designed to help all Toronto newcomers at every stage of the immigration process. Visitors are always linked to trusted, credible and official resources to get the most up to date and accurate information.   


Toronto Local Immigration Partnerships

Local Immigration Partnerships (LIPs) are funded by Citizenship and Immigration Canada to help facilitate coordination between the non-profit agencies, government and the for-profit sector to better meet newcomer needs and support their settlement process and access to the labour market. A LIP is a partnership table that is focused on planning; it is composed of representatives from the non-profit (community-based) agencies, private (for-profit) organizations and public (government) institutions.

In other Ontario municipalities, there is only one Local Immigration Partnership (LIP) table. Given the size and complexity of Toronto, 17 neighbourhood-based LIPs were originally established and subsequently merged to create 4 Quadrant-based LIPs. For more information about each Quadrant LIP, visit their websites:

Toronto East LIP
Toronto North LIP
Toronto South LIP
Toronto West LIP

Toronto Newcomer Initiative

TNI was a pilot initiative that explored ways for the City of Toronto to encourage the participation of newcomers in the life of the city and community. Practical learnings from pilot projects as well as advice and input from a broad range of stakeholders helped the City to develop the Toronto Newcomer Strategy.

Read more about the pilot projects and research findings by downloading the TNI Program Report.

Wellbeing Toronto

Wellbeing Toronto is an interactive website that allows users to create maps, tables and graphs about Toronto's populations and services.

Check out Wellbeing Toronto for your own maps and graphs on newcomer  demographics.

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Reunification Adaptation Project (RAP)

Many families temporarily separate during the process of coming to Canada. The length of separation is often longer than anticipated and prolonged by immigration, employment and income issues.

The longer the separation, the harder it is to maintain strong family ties, roles and supports. Reunification can be joyful, but it can also be filled with tension, as family members adapt to each other anew and settle in a new country. Children and youth are particularly vulnerable, and may have difficulty re-establishing relationships with their parents.

In 2011, Toronto Public Health launched the Reunification Adaptation Program (RAP) with ten newcomer-serving agencies to provide peer support groups for adults and youth who were dealing with family separation and the challenge of reunification.More information and resources from RAP can be found

Read more about the findings from RAP at here.