Our Operators' page gives providers of early learning and child care programs access to funding opportunities, policies and guidelines, supports for children with special needs, online services, training and more.
We are pleased to announce a half-day training course for Operators who use Online Services to manage their attendance submissions. Learn everything you need to know about online attendance processes to ensure accurate submissions and timely processing of final payments.
Recent regulatory changes have created a new duty for school boards to ensure that before and after school programs are provided where there is demand and viability, starting in September 2017. This duty applies to children in kindergarten to grade six. Policies and guidelines for school boards were released in January 2017.
Toronto Children's Services is working closely with school boards and consulting with operators to plan for these programs. More information will be available as the 2017-18 school year approaches.
Toronto City Council has approved the City's 2017 operating budget of $10.5 billion and a 10-year capital budget and plan of $26.5 billion. The 2017 budget provides an additional $43 million for new and enhanced services, including investments in poverty reduction, child care and community wellness, safe transportation, environmental sustainability and city building. Read more about highlights of the Children's Services budget.
After two years of community consultation and development, we are pleased to share with you the revised Before & After School Early Learning and Care Assessment for Quality Improvement / Avant et Après l’École Évaluation des services de garde et d’apprentissagede la petite enfance aux fins d’amélioration de la qualité. The revised document better reflects the type of licensed before & after school programs we find across Toronto.
Effective 2017, this revised quality measure will also be used for Kindergarten Before & After School Programs. In previous years, the Preschool section of the Assessment for Quality Improvement (AQI) was used to assess these programs for quality.
Visit our Assessment for Quality Improvement page to view the program expectations for high quality child care.
Please be advised that the District Child Care Advisories (DCCA) have transformed into the Child Care and Early Learning Forum (the Forum).
To learn more about this change, go to the Toronto Child Care and Early Learning Forum.
The General Operating Grant Guidelines are now available. The guidelines and some additional fact sheets and resources are located on the Operator Page under Funding Model resources.
Children’s Services has recently updated the Service Agreement that is used between the City of Toronto and an Agency to confirm the terms and conditions of the agreement and funding schedules.
We all want the best for children and families. Learn more about our Raising the Village initiative which provides data, research and tools that can be used to support child & family outcomes.
Take some time to explore the site and find out how Toronto's children and families are doing.
We are making requests for Special Needs Resource services quick and easy through Operator's Online Services.
By selecting the Special Needs – Service Request tab the child care program will be able to make a direct request for service from the assigned Special Needs Resource staff.
The request for service can be made for an individual consultation (child specific), program consultation, or training consultation in relation to special needs resource support.
If you need more information about how to navigate this system please see the Special Needs Resource Service Request System User Guide, watch the demonstration video or contact us at ECBsupport@toronto.ca
Effective October 1, 2016 licensed child care operators will no longer be required to report serious occurrences to the City of Toronto’s Serious Occurrence line. This streamlined reporting process aligns with the Child Care Early Years Act (CCEYA).
Effective August 29th, 2016 the CCEYA Serious Occurrence types changed. The CCEYA guidelines can be found at www.edu.gov.on.ca/childcare.
All Serious Occurrence reports will automatically be forwarded to Children's Services staff when entered into the Child Care Licensing System. District Consultants will follow up with operators as necessary.
City-funded Family Support programs, Summer Day Programs and After School Recreation and Care Programs (ARC) will continue to report Serious Incidents directly to Children's Services Incident line at 416-397-7359. Please direct any questions to your Children's Services Consultant.
Effective September 1, 2016 licensed child care centres and home child care agencies can no longer charge a fee or require a deposit to join a child care waitlist.
Licensed child care providers will also be required to:
- develop a public waitlist policy that clearly explains how children on a waitlist are offered admission.
- ensure waitlist status is made available to families, in a manner that protects the confidentiality of their personal information.
Read the Province's news release.
The scholarly journal, Early Education and Development published an article in their June 2016 edition that commends the Toronto Children's Services' Assessment for Quality Improvement (AQI) tool as an accurate way to determine quality in early learning and child care settings. This endorsement makes the AQI the only peer-reviewed and validated improvement tool for child care developed in Canada. Read the article.
October 2016 - Requests for Special Needs Resource services now online
We have made requests for Special Needs Resource services quick and easy by going online. All you need to do is login in to your online services account and select the Special Needs – Service Request tab to make a direct request for service from your Special Needs Resource staff. Learn more
July 2016 - New menu
To provide child care operators with a more consistent and uniform experience, Toronto Children’s Services has updated its Online Services menu. Learn more
On May 9, 2016, the Ministry of Education posted new regulations under the Child Care and Early Years Act and Education Act. These changes cover a number of areas, including licensing fees, serious occurrences, enforcement, before- and after-school programs, and new optional models for group sizes, age ranges and ratios. The new rules come into effect at varying dates. A letter highlighting some of the key changes was sent to the child care sector on May 18, 2016.
More information, including fact sheets, is available on the Ministry of Education website.
Welcome to our spring 2016 Committee and Council video update. Get the latest scoop on: capital funding; the revised Child Care Design and Technical Guideline; school age programs; waitlist and subsidy numbers; our progress on the Child Care Funding Model and the Service Plan; proposed Provincial child care regulations; and changes to the delivery and management of family support programs. Note: since the production of this video, the Province has withdrawn its suggested regulations around group sizes and ratios, pending further public consultation.
To help support the journey of quality improvement, a series of webinars / série de webinaires has been created specifically for Frontline Educators, Operators and Boards of Directors. These tools are designed to support all centres and municipalities using the Assessment for Quality Improvement (AQI). This webinar series outlines the importance of quality early learning programs and how the AQI can be used as a resource to support quality. Watch out for our next series in the coming months!