Municipal Licensing & Standards

Contact ML&S

We're here to help!  Contact us for clarification or for more information on a particular subject. 

Who to Contact in ML&S

Popular ML&S Contacts

Animal Services

General Inquiries 416-338-PAWS (7297) 
animalservices@toronto.ca
Animal Enforcement 311 Toronto
tasemru@toronto.ca
Report a coyote sighting online
Pet Licensing 416-338-PETS (7387)

ePet online payment service

Popular links Lost and found pets
Shelters 
Spay-neuter services
Blue Paw Reward Program

Businesses, trades & professions

Business, trades and profession licences and permits

To apply for most licences or permits, you must go in person to East York Civic Centre.

416-392-6700
mlsbusinesslicence@toronto.ca
Sidewalk Patios & Café Permits 416-392-6700
mlsroadallowance@toronto.ca
Complaints about businesses licensed by the City of Toronto 416-392-3082 
licenf@toronto.ca
Information about taxicabs in Toronto www.toronto.ca/taxis
totaxis@toronto.ca 
Vehicle Inspection

(416) 392-3059 or

(416) 392-4500 

vehicleinspection@toronto.ca

Property Standards

Report issues related to Parks, Waste or other property issue 311 Toronto
Ask questions about property standards and permits

Etobicoke 

416-394-2550

Toronto & East York 

416-397-4150

Scarborough

416-396-4166

North York

416-395-7366

Right to enter your neighbour's property 416-392-6700
mlsroadallowance@toronto.ca

Communications & the web

Media Inquiries

Tammy Robbinson, Strategic Communications

416-338-3761 
trobbin@toronto.ca

Web inquiries

Report a broken link or ask for assistance.

416-392-3388
mlsfeedback@toronto.ca

Other contacts

All other City inquiries 311 Toronto
Other ML&S inquiries ML&S staff directory