Accessing City Hall

City's Obligations under AODA

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Commitment to Creating an Accessible City

Diverse communities and groups make up the population of Toronto. The City of Toronto values the contributions made by all its people and believes that diversity among its people has strengthened Toronto.

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Multi-Year Accessibility Plan

The City's Multi-Year Accessibility Plan outlines the overall strategies of how the City will meet accessibility standards in four key areas.

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Meeting Accessibility Standards: AODA

The new 2011 accessibility regulation requires the City to ensure alignment of its accessibility policies with AODA legislation in its multi-year accessibility plan.

More Information


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BrowseAloud is free software that reads web pages out loud. It can help anyone who has difficulty reading on-line, including people with mild visual impairments, low literacy, English as a second language, or learning disabilities, such as dyslexia.

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Equity, Diversity and Human Rights

The Equity, Diversity and Human Rights division ensures that the City's services, programs and policies are responsive to the needs of Toronto's diverse communities.