Municipal Licensing & Standards

Animal Services

Toronto Animal Services (TAS) encourages safe and enjoyable communities for both people and pets. TAS promotes responsible pet ownership, encourages voluntary compliance with animal-related laws, promotes pet adoption and pet licensing and microchipping.  

Animal shelter hours and locations.


What's new

ExpandHelp for Frankie the Poodle (image may be disturbing)

"Frankie" is an apricot poodle, male, 1-2 years old and small, about 7 lbs. He was found at Rouge River Dr. and Jaguar St. by a Good Samaritan on Christmas Eve. He was outside, by himself, with an elastic band around his muzzle. Frankie was obviously distressed and very thin due to chronic malnutrition. The elastic had caused severe injury to Frankie's muzzle, nose and to the tissue inside his mouth. The Good Samaritan took Frankie to a Veterinary Emergency Clinic in the area and Toronto Animal Services has taken responsibility for him. He was treated for a few days at the Veterinary Clinic and is now continuing his recovery in a foster home. He will likely require surgery to fix the tissue around his muzzle, but he is otherwise recovering and eating well. Despite the horrible abuse that Frankie has sustained, he presents as a happy, pleasant, trusting dog...heartbreakingly typical of dogs in his situation.

Toronto Animal Services is asking anyone with information about this case to call 416-338-7297.

Our donations fund is used to help dogs like Frankie! If you'd like to donate towards his or other similar cases, please visit our donation page:

ExpandRemember: Not everyone loves Max

Toronto: 2.7 million people. 230,000 dogs.  With so many people who love dogs (and many others who don't), we have to all work together to live in harmony.

Here's how:

  • Leash and control your dog in public.
  • Stoop and scoop.
  • Exercise, train and socialize your dog.
  • Spay/neuter and license your dog.

More information about living with your pet in Toronto.

See the City's 57 off-leash dog park locations.

Ad Campaign poster of dog and recommendations on how to be a responsible dog owner

ExpandThe SNYP (Spay Neuter Your Pet) Mobile Clinic

Spay and Neuter Your Pet Truck in front of City Hall

Toronto Animal Services' SNYP (spay/neuter your pet) Mobile Clinic is reaching out to pet owners who are in low income households, who may otherwise not be able to afford traditional veterinarians.  The Clinic will be rolling into Neighbourhood Improvement Areas throughout the city to provide spay and neuter services for dogs and cats.

Whenever possible, it is best to develop a personal relationship with your own veterinarian, much like it would be with a doctor.

Residents with an income of less than $50,000 will qualify for subsidized or waived fees.

Please Note: It is not safe for dogs larger than 30 pounds to be spayed or neutered in the SNYP truck. There is not enough room in the truck to move a large dog that is under anesthetic.

If we identify an owner that needs help with a large dog, we will do our best to accommodate the dog in our shelter clinic or refer them to another clinic that can help. 

SNYP Truck Clinic Dates and Locations:


Please note: We do our best to stick to the following schedule, however, the SNYP Truck clinic dates may be subject to change. We may cancel due to inclement weather and we would appreciate it as well if owners would also cancel if they cannot manage to get to their appointment due to the weather. 

Please also note that we don't have an indoor space where owners can wait with their pets, so please take this into account if it is very cold out and you are not able to wait outside with your pet. During these winter months, clients who don't have transportation to and from the location may only book small dogs that can be carried by their owners or placed in a carrier. This precaution is being taken because we don't want larger dogs that we would normally schedule to walk home in the cold if their owners don't have transportation back from their appointments. Cats may be scheduled as they all come in carriers.

How do I book an appointment? You will be able to make your request by calling 416-338-6281 or by email

Location Date

Centennial Recreation Centre

1967 Ellesmere Road 

January 10

February 14

March 14

April 11

 Jane Finch Mall

1911 Finch Ave W

January 11, 25

Februrary 8, 22

March 1, 22

April 5, 19

Note: March 8 date cancelled

 No Frills

25 Photography Dr

January 12

February 16

March 2

April 6

Note: March 9 date cancelled

 All Saints Church Community Centre

315 Dundas St. E

January 17

March 7

NOTE: Feb. 7 date is cancelled

 200 Wellesley St. E

Wellesley Ave/Bleecker St

 January 18

February 15

March 15

April 12


185 5th St. Etobicoke

January 24

February 21

Yonge St Mission

306 Gerrard St. E

February 2

March 16

May 18

July 27

September 28

November 30

Fred Victor

1161 Caledonia Road

February 23 - cancelled

No Frills

222 Lansdowne Ave

March 23

April 20

Why spay and neuter? Spaying and neutering pets prevents and reduces a number of serious and expensive health problems, reduces unwanted behaviour related to mating and prevents pet overpopulation.

Thank you to PetSmart Charities of Canada! 

The state-of-the-art truck is the first of its kind in Canada and was made possible through a $250,000 donation from PetSmart Charities of Canada, and additional donations from Toronto residents.

1967 Ellesmere Road – Centennial Recreation Centre 

ExpandCanine Distemper in Raccoons

Back to the Animal Services home page

Canine Distemper (CDV)

Canine Distemper (CDV) is a virus that is generally present in the raccoon population, but at low levels. Dogs can also contract this virus.

Raccoons with distemper may approach people, or curl up to sleep in open areas in close proximity to people. They generally act disoriented or lethargic, but can become aggressive if cornered. They may have seizures.

Canine Distemper does not pose a threat to human health. Dogs that have not been vaccinated for distemper can become infected if they come in contact with a raccoon with distemper.

If residents notice a raccoon displaying abnormal behaviour, they should call 416-338-PAWS.

Residents are not to approach or feed the raccoons.

What is normal raccoon behaviour?

Raccoons in an urban setting can become quite tame and seem to have little or no fear of humans. They are nocturnal and sleep during the day however during breeding season you may see an active raccoon during daylight hours. Raccoons may also be seen during the day if they have been flushed from hiding. They are not true hibernators which means they may be seen during the mild winter weather. Raccoons are only aggressive if cornered -  they would sooner run away if confronted.

Male raccoons are solitary and these are usually the ones you will find sleeping on deck, roof tops, etc. Females usually have a den site and prefer protected elevated areas for the protection of their young.

What is abnormal raccoon behaviour?

They appear blind and confused and may wander aimlessly and may become aggressive if cornered. A mucus discharge will often be present around the eyes and nose and may be accompanied by coughing, tremors, seizures or chewing fits.

What is Canine Distemper?

Canine Distemper is a viral disease affecting animals in the canine families, in addition to some other mammals. It affects the respiratory, gastrointestinal and nervous systems. Raccoons, dogs and skunks can be infected. The disease is most often fatal and animals that recover may display permanent neurological damage.

Frequently Asked Questions

1. Can humans catch Canine Distemper? No. Humans cannot get Canine Distemper.

2. Can my dog catch Canine Distemper? Yes. If your dog has not been vaccinated against distemper, and comes into contact with a raccoon with distemper. Most dogs are vaccinated as puppies, and then have regular boosters. Puppies that have not been vaccinated are at particularly high risk.

3. How can I keep my dog safe? Keep your dog on a leash and check your backyard before letting your dog out.

4. What are the symptoms of a raccoon with distemper? Raccoons with distemper may move slowly or stumble as they walk. They lose their fear of humans, appear blind and confused and may wander aimlessly and may become aggressive if cornered. A mucus discharge will often be present around the eyes and nose and may be accompanied by coughing, diarrhea, vomiting, tremors, seizures or chewing fits. They may only exhibit some of these symptoms and otherwise appear quite healthy.

5. What should I do if I see a raccoon that I think has distemper?  Do not approach them. Do not feed them.  Call 416-338-PAWS and give them the location and time of the sighting.

6. Can anything be done to help the raccoons? Once a raccoon is infected, there is little to no chance of survival for the animal. It can take several weeks for the disease to run its course in the raccoon. Young raccoons are most susceptible to this virus. 

7. Should I feed the raccoons? No. Do not feed raccoons or leave food out for them. Any food that is left out may only attract other wildlife, or attract sick raccoons to areas that pets frequent.

To discourage raccoons or any wildlife from coming onto your property: 

  • Do not leave any food out. At this time, it would also be advised to take down any bird feeders, or regularly clean up the area around the bird feeder so you do not attract raccoons
  • Ensure all garbage, recycling and green bins are secure and left out on the morning of your regular pick up
  • Keep your pet on a leash when on a walk and scan your yard before letting them outside
  • Explain to your children why they should not approach raccoons or any wildlife even if they seem docile
  • Check with your vet to ensure your dog has been vaccinated against distemper if you are not sure


ExpandProper outdoor shelter for your dog

Toronto Animal Services recommends that dogs be sheltered inside your home if at all possible.

We don’t recommend keeping any pet outside for long periods of time, but if you are unable to keep your dog inside during cold weather, dogs need adequate shelter from the elements.  Dogs kept outside may be unintentionally exposed to bitter cold temperatures in the winter and scorching heat in the summer.

To protect your dog from harsh weather, provide a well-constructed dog house.  However, keep in mind that some breeds with long or short coats cannot tolerate extreme temperatures even when provided with a proper outdoor shelter.  Proper outdoor shelter for dogs must meet the following standards: 

1. Weatherproof Construction

The shelter must be well constructed, have a roof, enclosed sides, a doorway and a solid level floor raised at least 2 inches from the ground.  There should be no cracks or openings other than the entrance.  The shelter must be insulated.  Rainproof openings for ventilation are required in hot weather.

Protected/weather proof entrance – the entryway must be protected by a self-closing door, an offset outer door, or covered by a flexible flap.

Bedding – a sufficient amount of dry bedding such as cedar shavings or straw must be provided to protect against cold and dampness.  The bedding should be changed weekly to prevent mold and to keep the doghouse sanitary.

2. Size

The shelter should be small enough to allow a dog to warm the interior of the structure and maintain body heat, but must be large enough for the dog to stand up, turn around comfortably and lie down.

3.  Placement

The shelter should be placed where it will be adequately shaded in the hot weather and have the best protection from the wind in cold weather.  In addition ensure your dog has:

  • open/adequate access to fresh, non-frozen water (by changing the water frequently or using a pet-safe, heated water bowl);
  • food of sufficient quality and quantity;
  • continuous access to an area (e.g. kennel, run, backyard) with adequate space for exercise, daily lighting cycles of either natural or artificial light; and
  • appropriate veterinary care. 

Recognizing problems

If your pet is whining, shivering, seems anxious, slows down or stops moving, seems weak, or starts looking for warm places to burrow, get them inside quickly because they may be showing signs of hypothermia.  Frostbite is harder to detect and may not be fully recognized until a few days after the damage is done. If you suspect your pet has hypothermia or frostbite, consult your veterinarian immediately.


Popular services

ExpandChip Truck

The Chip Truck offers City of Toronto pet licences and microchips and a rabies vaccine for only $25 for cats and $35 for dogs. 

Read More

ExpandMake a Donation

Images of 5 animals that can be adopted at Toronto Animal Services

Toronto Animal Services provides care for thousands of unwanted, abandoned or lost animals each year. Your donations support programs such as Spay/Neuter, Extended Veterinary Care, Shelter Enhancements or Pet Adoption, Socialization and Enrichment programs.

When you donate to Toronto Animal Services, 100% of your donation is used to directly benefit the animals. Your support means so much to animals right in your own community.

How to Make a Donation 

Make a donation by:

 Image of figure at computer, donating through online portal

Donate online.

Donate through our online portal.

 Image of telephone

By telephone

Phone 416-338-7387 (PETS) and making a credit card donation.

 Image of envelope

By cheque

Mailing a cheque to Toronto Animal Services, North Animal Shelter, 1300 Sheppard Avenue West, Toronto, Ontario, M3K 2A6.

 Image of cartoon dog in animal shelter

At an animal shelter

In person at a Toronto Animal Services shelter, seven days a week from 10:30 a.m. to 6:30 p.m.

Tax receipts are issued for donations of $20.00 or more.  Please note that 35 Spadina Rd is not open to the public and will not accept in-person donations. 

Our Wish List

Food for the animals

  • KMR Kitten Milk Replacement (powder and liquid) for foster parents
  • Esbilac Milk Replacement


Medical Supplies and Equipment

  • digital animal thermometers
  • baby scales (for cat foster program)

Miscellaneous Animal Supplies 

  • new cat litter - clay only
  • new animal nursing bottles
  • wire dog crates (large and extra large)


New Animal Toys and Enrichment

For cats:

  • New Mylar crinkle cat toys
  • New fuzzy mice
  • Stretch & Scratch (in packages of 6, 12, 25 and 30)
  • New feather teaser toys


For dogs:

  • New heavy rubber toys like Kongs
  • New strong rubber squeaky toys



Other Animal Services Resources

Chip Truck promotional image of a pug dog

The Chip Truck

The Chip Truck offers City of Toronto pet licences and microchips and a rabies vaccine for only $25 for cats and $35 for dogs. 2017 dates coming soon.


Cat in a cage

Trap, Neuter and Return (TNR) Program

We sterilize and ear tip feral cats from managed colonies. Cats are returned to their original colony locations by their caretakers after they have recovered from surgery. Learn more here.

Animal Services Van

Animal Enforcement

Toronto Animal Services promotes the health and safety of people, pets and animals living together in Toronto communities through bylaw enforcement and mobile response.

Exterior of Animal Shelter

Animal Shelters

Our shelters are clean, busy and often happy places where people can find a new companion or be reunited with a lost pet.