Parking Tickets

Image of parking ticket and notice of intention to appear forms

Parking Ticket Disputes

The back of your Parking Infraction Notice or Notice of Impending Conviction advises you of a third option for dealing with your tag - the dispute process.

The City has introduced a new parking ticket dispute process which allows motorists to dispute their parking tickets for parking meter/pay-and-display machine offences or permit related offences via fax and/or email. This new service will help streamline the process and will allow the City to deal with disputes instead of the provincial courts.

Motorists who have been issued tickets for parking meter/pay-and display offences or permit-related or time-limited offences and who meet the cancellation criteria set out in the Parking Ticket Cancellation Guidelines may submit their ticket by fax or e-mail, together with any supporting documentation (e.g., a valid pay-and-display receipt), to request that their ticket be cancelled.

This includes pay-and-display receipts that have not been displayed properly, pay-and-display receipts that were printed incorrectly, or tickets issued for permit-related offences including accessible/disabled permit offences, on-street residential parking permits, or construction or event permits.



Submit parking tickets for parking meter/pay-and-display machine offences or permit-related offences via fax and/or email or visit any of the First Appearance Parking Ticket Counters.

  1. Download a copy of the Dispute Application Form
  2. Complete the form and include any relevant information or supporting documentation to support your claim.
  3. Submit the form and the proof by email at or by fax at 416-696-4194.
  4. After we receive the fax/email/mail, we will conduct the investigation and advise the sender/registered owner of the results of the investigation either by mail/phone or email.

How to dispute at a First Appearance Facility.

Within the time specified, you or your agent must bring the notice personally to one of the four First Appearance Facilities.

First Appearance Facility Locations

Parking Tag Operations - Central

Metro Hall, 3rd Floor
55 John Street (John south of King)
Toronto, Ontario
Hours of operation: Monday to Friday: 8:30 a.m. - 4:30 p.m.

Parking Tag Operations - East

1530 Markham Road, Main Floor
Scarborough, Ontario
Hours of operation: Monday to Friday: 8:30 a.m. - 4:30 p.m.

Parking Tag Operations - West

York Civic Centre, Main Floor
2700 Eglinton Avenue West
York, Ontario
Hours of operation: Monday to Friday: 8:30 a.m. - 4:30 p.m.

Parking Tag Operations - North

North York Civic Centre, Ground Floor
5100 Yonge Street
North York, Ontario
Hours of operation: Monday to Friday: 8:30 a.m. - 4:30 p.m.

Note:All four sites are wheelchair accessible. Closed on statutory and civic holidays.

Note: Persons with disabilities who live more than 100 kilometres from the City of Toronto, whose vehicle was stolen or who are holders of valid permits for parking in designated parking spot may call 416-397-TAGS (8247) during regular office hours, Monday to Friday, 8:30 a.m. to 4:30 p.m., for assistance in dealing with a parking infraction notice. TTY users may call 416-392-0719. This is also the number to call for any enquiry relating to parking tickets. Do not take the notice to a Toronto police station.





Discuss concerns

You may discuss your concern regarding the issuance of the ticket with a counter staff member, who has the authority to:

  • initiate a further investigation
  • provide more information regarding the infraction or bylaw
  • withdraw the charge under certain circumstances.



Request a trial

If your concern/dispute cannot be resolved at this point, you may request a trial by completing a Notice of Intention to Appear in Court and filing this document with the counter clerk. You cannot set a trial date by mail.

How to complete the Notice of Intention to Appear

How to complete the notice

It is vital that the information recorded on this document is legible, correct in content and complete to ensure that notification, when mailed, will be directed properly. Please print clearly. An example indicating the requirements and wording of a Notice of Intention to Appear is displayed below.



Always the name of the person or company who is registered with the Ontario Ministry of Transportation as being the owner of the vehicle plate.

Current mailing address

Complete this address field with the address of the vehicle plate owner(s) registered with the Ministry of Transportation. If you have recently moved and have not changed your address with the Ministry, please list the address on the vehicle registration document. See how to change your address.


Defendant's daytime phone number, including area code.

Infraction number

The eight (8) digit number appearing on the Parking Infraction Notice or the Notice of Impending Conviction.

Trial language

You have the right to have your trial heard in either official language.


If you require the services of an interpreter for a language other than French, record the language required. An interpreter will be ordered to assist you on your trial date. The Notice of Trial will also indicate that language on the top of the notice.


Complete the notice form by signing your name and recording the date signed. Present it to the counter clerk for review and filing. 


Filing a Notice of Intent to Appear

Present the completed document along with the Parking Infraction Notice or Notice of Impending Conviction to the counter service staff, who will review and clarify the contents of the notice with you, stamp the document as filed, update the computer files and provide you with a copy of the document.

 Any person, who is not the registered owner of the vehicle plate, is considered to be a representative, regardless of the fact such person may actually have been the operator of the vehicle. If you are acting as a representative for the defendant, and intend to represent him/her at the trial, the counter clerk will record your name and relevant information on the computer file. Your name will appear on the top of the Notice of Trial issued to the defendant.

A Notice of Trial is issued to the defendant as required by law, and not the representative. Please remind the registered owner of the vehicle plate who has authorized you to request a trial on his/her behalf.

lf to provide you with a copy of the notice when it is delivered. (This reminder appears on the Notice of Trial.) Seventy-five (75) days after the infraction date, you may use our 24-hour interactive voice system 416-397-8247 to inquire if a trial date has been scheduled. If you select option #1 (one) and enter the tag number, the system will confirm that a request for trial has been received and will provide you with the scheduled court date, time, room and location of the hearing, or will advise you that a date has not yet been set. 



Court Date

For more infomation on what happens once you have a court date visit Court Services.