Accessing City Hall

City of Toronto Media Room

The City of Toronto values the role that the media play in communicating information about City services, programs and initiatives to the public. The City is committed to developing and maintaining professional working relationships with all media to promote public awareness and understanding of Council decisions, City policies, issues facing the City, services, programs and new and emerging initiatives.

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News Releases and Media Advisories

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Media Relations

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City of Toronto Media Contacts

The City is committed to transparency and accountability, and provides staff with expertise to speak to an array of issues during regular business hours. Media should clearly identify what they require assistance with, their contact information and deadline, at the time they request information. Link to Media Contacts

City Hall Press Gallery Accreditation

The City Hall Press Gallery Accreditation Policy & Procedure took effect July 31, 2012, following Council approval and applies to journalists who work at City Hall in offices leased by their media outlets. Accredited City Hall journalists receive an identification badge to facilitate access within the building. Older City identification badges are no longer active.

Download the policy, procedure and application form and read these carefully before submitting a completed application. The form is fillable for most fields, but a copy must be printed and submitted to the Strategic Communications Division with original signatures.

Applications from new City Hall Press Gallery members are accepted on an ongoing basis and reviewed monthly. There are no changes to access procedures for other members of the media who cover City Hall news, meetings and events.



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Toronto 311 launched in 2009 and offers over 600 different service requests types.