Working together to serve you better

Your Federal, Provincial and City governments are working together to serve you better. Information about government programs and services is just a visit away with the opening of a new Service Canada office, and installation of a ServiceOntario kiosk at Toronto City Hall.

Service Canada staff will be available to assist you in person with your questions about access to federal services, while the new, easy-to-use ServiceOntario kiosk provides access to online services and transactions.


Ground floor rotunda - Toronto City Hall
100 Queen Street East

Hours of operation:

Service Canada office
Monday - Friday - 8:30 a.m. - 4:15 p.m.

Government service kiosk

Monday - Friday - 8:30 a.m. - 4:30 p.m.

In addition to the full range of City services and information you can now access the following services at Toronto City Hall:

Service Ontario

  • Birth Certificate applications
  • Death certificate applications
  • Marriage certificate applications
  • Change of address
  • Register or renew a business name
  • Conduct a business name search
  • Apply for the Employer Health Tax
  • Apply for a Retail Sales Tax permit
  • Register with the Workplace Safety and Insurance Board
  • Apply for an electronic Master Business
  • Drivers licence plate sticker renewal

Service Canada

  • Newborn Registration Service - information
  • Canada Pension Plan information
  • Passport - general information
  • Social Insurance Number (SIN) information
  • Canada Education Savings Programs
  • Pleasure Craft licensing - information and transactions
  • Employment Insurance
  • Apprenticeship Incentive Grant - information
  • My Service Canada Account - information/transaction
  • Recruitment for Department of National Defence or Royal Canadian Mounted Police - information
  • Licence Indian Residential School/Common Experience Payment - information
  • "May I Help You" - triage and referral