The City's Toronto Water division delivers safe drinking water, collects and treats wastewater, and provides stormwater management services.
The division serves 3.3 million residents and businesses in Toronto and portions of York and Peel, and has more than $28 billion in infrastructure. Learn more about Toronto Water at a glance.
Be Cautious of High-Pressure or Misleading Sales Tactics
Toronto Water does not conduct door-to-door sales of any kind and does not sell, market or endorse any products. This includes companies offering health based tests on Toronto's drinking water quality. Learn more about this issue from the Ministry of the Environment.
The City also does not support or partner with any private company in delivering the Mandatory Downspout Disconnection Program or the Basement Flooding Protection Subsidy Program. The only contractors hired to deliver the Water Meter Program are Neptune Technology Group (meter installation) and Ontario Excavac (curb-stop repairs).
Should you have any questions about these or any City program, please call 311.