Garbage & Recycling

Non-Residential

Non-residential customers include Commercial Businesses, Charities, institutions and religious organizations (CIRO); school boards; and the City's Divisions, Agencies and Corporations.

Commercial Businesses

Commercial businesses that register with the City for garbage collection and meet the eligibility criteria receive collection of Blue Bin recycling and Green Bin organics. In order to receive this service, approved customers must participate through the purchase of City authorized Garbage Tags or subscribe to Garbage bin collection service. Note: The City of Toronto has discontinued the sale of yellow garbage bags (please purchase Garbage Tags instead).

Accepted ItemsWhenWhere
  • Garbage
  • Blue Bin Recycling
  • Green Bin Organics
 

Note: Commercial customers registered with this program must purchase City of Toronto Garbage Bins or garbage tags (available at Canadian Tire) in order to receive waste garbage collection.

Businesses must make their own arrangements for disposal or recycling of large furniture, appliances, electronic waste, yard waste and any hazardous waste.
  • Daytime Collection: Place items out before 7 AM

 

  • Nighttime Collection: Place items out between 6 PM and 9 PM

 

Premium Organics Service: 

  • 2 times /week - Regularly scheduled collection day + Sat.
  • 5 times /week - Mon. to Fri.
  • 6 times /week - Mon. to Sat.
  • As close to the street as possible without obstructing it

 

  • Clearly visible and accessible

 

  • Ensure 2 feet between bins

 

  • Never place items or bins behind or on snow banks

 

Important Information
 
  • Collection frequency is determined by the City.
  • All fees for Garbage Bin subscription service and premium organics service must be prepaid 3 months in advance.
  • Commercial customers who receive curbside collection must purchase 95-gallon garbage and recycling and 35 or 26-gallon organic bins.
  • Two weeks' notice is required to cancel service.
  • New construction or home renovations could be reasons to stop or re-start Solid Waste collection services. Just remember, if you stop your garbage collection, you will not receive the accompanying free services of recycling, Green Bin organics, household hazardous waste and oversized/metal items pick up. To officially opt in/out, complete and return this form.

Commercial

Curbside Bin Collection & Front End Container

ItemFrequencyAnnual Rate
Curbside Bin Bi-Weekly $463.27
Weekly $926.54
Twice Weekly $1,853.08
Front End Container per lift per Cubic yard (Un-Compacted) $12.74
per lift per Cubic yard (Compacted) $25.51

Organics Collection

ItemFrequencyAnnual Rate

Organics

Once per week No fee (included with collection services)
2 times per week $367.85
5 times per week $1,379.46
6 times per week $1,839.27

Garbage Tag

ItemFee
Garbage Tag $5.00/unit

Bag-Only Base Fee

ItemFee
Bag-Only Base Fee $260.00/yr

Sale of Bins

Customer TypeCollection TypeRate (per tonne)
Non-Residential 95 gallon garbage bin $97.72
95 gallon recycling bin $97.72
65 gallon organics bin $74.72
35 gallon organics bin $63.23
26 gallon organics bin $52.60

Small commercial businesses such as retail, green grocer's and restaurants must meet the eligibility criteria and complete an application in order to receive City collection services.

CriteriaNew Applicants

1. Building ground floor area less than 500m2 and less than 4 stories 

OR 

2. At least 1/3 of space is residential (no size restriction) and less than 4 stories

Eligible
Building ground floor area 500m2 to 1,250m2 and no residential component Not Eligible
Building ground floor area greater than 1,250m2 and no residential component Not Eligible
Industrial (property code in the 500 series) Not Eligible

You MUST apply to participate in the Garbage Tag Program if:

  • You currently do not have City collection but want to begin receiving it.
  • Information about your business, building and/or ownership has changed.

New customers can obtain and complete an application to determine if they are eligible to receive collection.  You will be notified if you are eligible to participate in Commercial collection services.

These documents are essential to filling out the application form and understanding the program requirements.  

If you have any questions after reviewing the application package, call 311 or e-mail 311@toronto.ca.

Charity, Institutions & Religious Organizations (CIRO)

Charities, Institutions and Religious Organizations (CIRO) who meet the eligibility criteria and register with the City for garbage collection also receive collection of Blue Bin recycling and Green Bin organics with the purchase of City authorized Garbage Tags or bin service. Note: The City of Toronto has discontinued the sale of yellow garbage bags (please purchase Garbage Tags instead).

Registered charitable organizations in good standing with the Canada Revenue Agency can apply for the Waste Diversion Rate Waiver.  Those who apply and are approved for the Waste Diversion Rate Waiver will have all Solid Waste fees waived if they remain in compliance with the program and properly sort their garbage, Blue Bin recycling and Green Bin organics being set out for collection.

Accepted ItemsWhenWhere
  • Garbage
  • Blue Bin Recycling
  • Green Bin Organics
 
Note: CIRO customers registered with this program must use City of Toronto bins or garbage tags, which can be purchased at Canadian Tire, for garbage collection. 
 
CIRO's must make their own arrangements for disposal or recycling of large furniture and appliances, electronics waste and yard waste.
  • Daytime Collection: Place items out before 7 AM

 

  • Nighttime Collection: Place items out between 6 PM and 9 PM

 

Premium Organics Service: 

  • 2 times /week - Regularly scheduled collection day + Sat.
  • 5 times /week - Mon. to Fri.
  • 6 times /week - Mon. to Sat.
  • As close to the street as possible without obstructing it

 

  • Clearly visible and accessible

 

  • Ensure 2 feet between bins

 

  • Never place items or bins behind or on snow banks

 

Important Information
 
  • Collection frequency is determined by Solid Waste Management Services.
  • Approval is required by Solid Waste Management Services to receive premium organics collection.
  • All fees for garbage bin service and premium organics service must be prepaid 3 months in advance.
  • Garbage tags are sold at Toronto Canadian Tire stores.
  • Two weeks' notice is required for cancellation of service.
  • New construction or home renovations could be reasons to stop or re-start Solid Waste collection services. Just remember, if you stop your garbage collection, you will not receive the accompanying free services of recycling, Green Bin organics, household hazardous waste and oversized/metal items pick up. To officially opt in/out, complete and return this form.

Charities, Institutions & Religious Organizations (CIROs)

Curbside Bin Collection & Front End Container 

(Annual fee per bin)

ItemFrequencySmallMediumLargeExtra-Large
Curbside Bin Bi-Weekly $92.66 $185.31 $277.97 $463.27
Weekly $185.31 $370.61 $555.92 $926.54
Twice Weekly N/A N/A N/A $1,853.08
Front End Container per lift per Cubic yard (Un-Compacted) $12.74
per lift per Cubic yard (Compacted) $25.51

Organics Collection

ItemFrequencyAnnual Rate

Organics

Once per week No fee (included with collection services)
2 times per week $367.85
5 times per week $1,379.46
6 times per week $1,839.27

Garbage Tag

ItemFee
Garbage Tag $5.00/unit

Garbage Tag

ItemFee
Garbage Tag $5.00/unit

All charities, Institutions and religious organizations must meet the eligibility criteria and complete an application in order to receive City collection services.

CriteriaNew Applicants

1. Building ground floor area less than 500m2 and less than 4 stories 

OR 

2. At least 1/3 of space is residential (no size restriction) and less than 4 stories

Eligible
Building ground floor area 500m2 to 1,250m2 and no residential component Not Eligible
Building ground floor area greater than 1,250m2 and no residential component Not Eligible
Industrial (property code in the 500 series) Not Eligible
Residential (property code in the 300 series) Not Eligible

New customers can obtain and complete an application to determine if they are eligible to receive City collection services.  You will be notified if you are eligible to receive City in collection services.

Forms

If you have any questions after reviewing the application package, call 311 or e-mail 311@toronto.ca.

The Waste Diversion Rate Waiver Program was concluded effective December 31, 2016. Registered charities with a CRA charity number in good standing no longer need to apply for the Waste Diversion Rate Waiver Program to have their fees waived.

Direct questions about the Program's conclusion to wastewaiver@toronto.ca

Direct questions regarding billing adjustments or inquiries to swmscs@toronto.ca

Rate Waiver GarbageTag Refund Form

If your organization has submitted a federally registered charity number, your organization can apply for a 100% refund of bag tags purchased from Canadian Tire. 

Fill out the reimbursement form and include original receipts.

Diversion Success Stories

ExpandEastminster United Church

Background

Eastminster United Church, has a colourful history of more than 105 years of service to the community.

A large kitchen supports their Out of the Cold program; rooms are available for a fee for community organizations, special events and family gatherings; and the Danforth Jewish Circle celebrates their High Holidays on-site. The building buzzes with activity all week long.

As a result of the 2012 City bylaw associated with the Non-Residential Rate Structure Program, the Church staff immediately turned their focus to reducing garbage.

Before
  • 75% garbage
  • 25% recycling
After
  • 25% garbage
  • 75% recycling and Green Bin
Timeline
  • "over a very short period of time"

Approach

  • Removed 90% of garbage containers inside the Church, replacing them with Blue Bins and Green Bins and instructed the custodian to sort the garbage from recycling
  • Added more Green Bins and recycling Blue Bins — making it almost impossible for people not to participate — people had to search for garbage containers
  • Used City-provided free posters to improve signage to help others using the building to participate in the church's waste reduction program.
"I do not believe we changed attitudes so much as we provided folks with a vehicle and an opportunity to participate. When you offer people better access and a more cost-effective solution to waste management — you will find that people do the right thing." Gerald Gordon, Property Manager
Contact
Gerald Gordon
Property Manager
Eastminster United Church

Phone: 416-463-2179 ext. 104
Email: propertymanagereastminsteruc@gmail.com
Website: www.eastminsteruc.org

ExpandBirchcliff Bluffs United Church

Background

Birchcliff Bluffs United Church was formed in 2003 and is committed to reaching out to its community to support others, particularly those in need. This food bank, a non-profit, charitable organization striving to end hunger in its community, provides low-income individuals and families in need with a three to four day supply of groceries. 

It also offers a meal program to registered participants each Thursday. The same day, the Birchcliff Bluffs Boutique thrift store is open to offer clean used clothing and small housewares (in good working condition) for purchase at very reasonable prices.

Before
  • 12-15 garbage bags
  • 3 old Blue Boxes & cardboard set out separately
  • 3 small Green Bins & 2 small composters
After
  • 2 Garbage Bins (5 bags/bin)
  • 3 Large Blue Bins
  • 2 large Green Bins & 1 huge composter 4'X8' (built by a food bank volunteer in 2011)

Timeline

  • Gradual change over a nine-year period
Approach
  • Ongoing education — many church members and volunteers don't live in houses so are not accustomed to participating in the City's recycling and waste diversion programs
  • Placed posters prominently over correct bins
  • Taped actual recyclable items on the wall over the recycling bin — to alert folks to new items added to recycling (polystyrene plates/cups and clear plastic clam shells)
  • Stopped purchasing wax-coated paper cups because they are not recyclable
  • Added extra small and large Green Bins and Blue Bins, along with Garbage Bins to manage sorting garbage from recycling
  • Started with one outdoor City-sized composter, added a second one, followed by a volunteer building an even larger composter for on-site use
"I am known for 'stopping the show' whenever I find things in the wrong bin and everyone gets a short lesson." Gail Barkis, Food Bank Program Coordinator
Contact
Gail Barkis
Food Bank Program Coordinator
Birchcliff United Church

ExpandSt. John the Compassionate Mission

Background

St. John the Compassionate Mission, a charitable organization offers a unique, healthy community, a safe place along with a sense of belonging, to those in need. Providing hot meals and after school programs.

St. John the Compassionate Mission also operates St. John's Bakery, one of Toronto's finest artisan bakeries. St. John's Thrift Store, offering used clothing and household goods for sale, is also a place of community where local neighbours meet to exchange news or receive comfort.

The Mission is run by staff with help from numerous volunteers who all help each other to act as one team. News of garbage collection fees resulting from the Rate Structure Program was the Mission's incentive to re-new, or in some cases initiate, its waste diversion efforts.

Before
  • 20 plus garbage bags
  • 6 Blue Bins
  • 3 Green Bins
After
  • 2 Garbage Bins (5 bags/bin)
  • 8 Blue Bins
  • 9 Green Bins
Timeline
  • 2-3 months
Approach

  • Removed large garbage containers throughout the Mission, including the huge kitchen, causing everyone to really think first before throwing things away as garbage and make a greater effort to use Blue Bins for recycling and Green Bins for organics first. After a week or so, returned a much smaller garbage container to the kitchen.
  • Conducted training sessions for staff and volunteers on recycling.
  • Properly placed the appropriate sized bins in various places inside and outside the Mission and Bakery.
  • Displayed the City's posters in highly visible areas
  • The St. John’s Thrift Store opened in 1996 to deal with the high volume of donated clothing and household items.
  • Several years ago, they changed how food is distributed for their hot meals program — instead of receiving a plate piled high with food, which may not be eaten, people serve themselves family-style sitting communally at round tables. Results — people only take what they want and they are empowered to engage and connect more with each other.
  • Only use reusable 'real' plates, cups and cutlery (hand washing dishes is viewed as a communal activity)
"The psychological effect of a tiny garbage container is extremely effective." Maria Drossos, Director of Operations

Contact

Maria Drossos
Director of Operations
St. John the Compassionate Mission

Phone: 416-466-1357 ext. 22
Fax: 416-466-3517
Emai: odrossos@rogers.com
Website: www.stjohnsmission.org