Guide to Services for People Who Are Homeless

Housing Help Services

Housing Help Centres are non-profit agencies that help people find and keep affordable housing and avoid eviction. This free service provides vacancy listings and informal mediation. Most centres have Toronto Rent Bank services. Housing Help services are also available in most shelters. Housing Help workers help clients find and keep permanent housing by:

  • providing information on available affordable housing
  • assisting with liaison with landlords
  • advising on housing issues, income support programs and eviction prevention
  • assistance to apply for utility grants and/or ongoing assistance with utility bills if clients are eligible
  • helping to complete applications for social housing and accessing Toronto Rent Bank loans

If you are on OW or ODSP and have emergency housing needs, you may be eligible for the Housing Stabilization Fund.

Housing Help Centres are mapped below.

Post-Incarceration Housing

John Howard Society of Toronto
416-925-4387
740 Broadview Ave 1st Fl
johnhowardtor.on.ca
contact@johnhowardtor.on.ca
Mon-Thurs 9 am- 4:30 pm
Fri 9 am- 3:30 pm
• Mon, Wed 10 am-12 pm drop-in housing help intake
• Men only
• Pre-release housing support planning services and post-incarceration housing support services for homeless clients recently released from provincial and federal facilities
• Call to book an appointment during office hours

Streets to Homes
311
• Provides and coordinates mobile street outreach services in the downtown core and in other parts of the city
• Self-identify to outreach workers as living post-incarceration and in need of housing support services

Streets to Homes Assessment and Referral Centre
416-392-0090
129 Peter St
toronto.ca/housing
ssha@toronto.ca
24/7
Shelter referral 8 pm-8 am
• Street respite and shelter referrals for single adults, youth and couples
• Transition to housing beds for Streets to Homes clients
• Self-identify to outreach workers as living post-incarceration and in need of housing support services

Toronto Rent Bank

Eligible households facing eviction may access one-time, interest-free loans for overdue rent. Limited funding for Emergency Rental Deposit Loans is available for low-income households requiring first and last months’ rent to move into more affordable/stable housing. Those receiving social assistance or living in rent-geared-to-income units are not eligible for Rent Bank services. Contact your caseworker for more information. Access the Toronto Rent Bank through Neighbourhood Information Post or most Housing Help Centres.

Neighbourhood Information Post
416-924-2543
269 Gerrard St E 2nd Fl
nipost.org
nipost@nipost.org
Mon, Tues, Thurs, Fri 9:30 am-4:30 pm
Wed 1-4:30 pm

Housing Help Centres