Office of the Mayor
If you require immediate assistance from the City of Toronto regarding non-emergency City services, programs and information, such as waste collection, snow removal and/or road safety, please call 311 and a customer service representative will be available to help you right away, 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.
Phone within Toronto city limits: 311
Phone outside city limits: 416-392-CITY (2489)
TTY customers: 416-338-0TTY (0889)