Office of Emergency Management

Office of Emergency Management

Disasters in TorontoHelping Toronto and its residents prepare for and deal with major emergencies and disasters is the primary purpose of the Office of Emergency Management (OEM), the City of Toronto's coordinating agency for emergency and disaster activities.


Prepare Your Business

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Business Continuity Awareness Week (May 16-20, 2016)

Business Continuity Awareness Week is an annual global event that highlights the value of business continuity and helps business owners understand why they should apply it to their organization. The theme for this year is "Return on Investment" and, in addition to the obvious benefits business continuity has to offer in the event of a disruption, there are other advantages as well.

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Emergency Preparedness Fair

On Thursday May 5, the City of Toronto hosted an Emergency Preparedness fair to mark Emergency Preparedness Week. Students from the community learned how to be prepared for an emergency. Local residents were also encouraged to participate.

Thanks to all of our partners at Canadian Red Cross, Toronto Fire, Paramedic Services, Toronto Police, 211, Toronto Hydro, Enbridge Gas Distribution, Office of the Fire Marshal of Ontario and Emergency Management, Public Safety Canada and the Toronto and Region Conservation Authority.
 We hope that those who stopped by are now one step closer to getting "Emergency Ready".

Be prepared in other languages


Preparedness guides now translated into multiple languages

During an emergency, residents who live in highrise buildings may: be forced to evacuate, asked to stay inside (shelter in place), or experience power outages for extended periods of time. 

The Office of Emergency Management has produced a "Get Emergency Ready High-rise Living" guide with steps on how these residents can protect themselves, their loved ones and their property in the event of an emergency.

The guide has been translated into 10 different languages in addition to  English!

What's new

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Potassium Iodide - Information available in multiple languages

In the highly unlikely event of a nuclear accident, a potassium iodide (KI) pill is a key component to keeping you and your family safe. All homes and businesses within 10 km of nuclear facilities are encouraged to have on hand potassium iodide (KI) pills. Anyone within 50 km of nuclear facilities is welcome to order KI for delivery.The KI pills help protect people from thyroid cancer in the unlikely event a nuclear emergency happens. All homes and businesses within 10 kilometres of Pickering’s Ontario Power Generation (OPG) plant received them, along with all those near nuclear power plants across Canada.

For more information, and information in multiple languages, visit


Community Agency Emergency Capacity Inventory

The City of Toronto's Office of Emergency Management is collecting data and information from community based agencies and volunteer groups who are willing to assist residents during emergencies.  This will assist in responding to large scale emergencies such as the ice storm that occurred in December 2013 or an apartment building fire where the building might be uninhabitable.

Although there is a plan to look after the public there can be times when the City's capacity to do so is compromised, this is when we would rely on the assistance of Community Agencies as was done in a large scale emergency such as the ice storm that occurred in December 2013.  

If your organization is willing to volunteer its services during an emergency, and has the existing resources to do so take a few minutes to fill out our survey.

If you are an individual who wishes to assist in an emergency event, please consult our volunteer section on this website.


Emergency Planning for Special Events

Public safety is an important element of special event planning. The City of Toronto suggests that all organizers who have events on public and private property, or engage City services must include in their event designs various methods for mitigating and managing risks associated with their event. Find out more about planning for your event.

Prepare for Emergencies


Get Emergency Ready

Learn how you can prepare to take care of yourself and your family for at least 72 hours after an emergency. "Get Emergency Ready"

Risks in Toronto


Risks in Toronto

Every municipality has risks that are specific to that region. The City of Toronto has identified certain risks and emergencies that pose a danger to public safety in this area.

Plan to Protect Your Business

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Plan to Stay in Business

In an ongoing effort to help Toronto businesses prepare for potential emergencies, the Office of Emergency Management is pleased to provide a guide to business continuity planning - available for download here.


Resources for Business

As part of our ongoing efforts to help the public prepare for emergencies, the Office of Emergency Management is developing a Business Partners Exchange portal to assist business in proactively preparing for emergencies by providing resources for organizations.

During An Emergency

Caring for Evacuees

The Office of Emergency Management coordinates the City's response when people are displaced from their homes and require such emergency services as shelter, food, clothing, registration and personal services.

Guides for People with Disabilities/Special Needs

Emergencies are a fact of life. They occur in communities and cities around the world, and they have the potential to put your health, safety and security at risk. There are simple steps you can take to help protect yourself and your loved ones during an emergency.

Emergency Planning

Toronto's Emergency Plan

The Plan outlines how City agencies will respond to, recover from, and mitigate the impact of a disaster, along with sections describing legal authorities, planning assumptions, concept of operations, operational life cycle, agency responsibilities, and the preparedness cycle.

Learn More

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Request a Community Information Session

Information and community preparedness presentations are available to groups throughout Toronto, through a partnership between the City's Office of Emergency Management and the Canadian Red Cross.

Request a presentation.