Customer Service Standards

Court Services – Customer Service Standards

The Court Services Division provides administrative and courtroom support services to the public and a range of stakeholders that use the Provincial Offences Court and to those using the Toronto Licensing Tribunal. The division's services include:

  • provincial offences and Licensing Tribunal dispute resolution
  • default fine collection management
  • court case management

Service Standard
Within one business day.

Service Standard
Within two business days.

Service Standard
Within 45 minutes, 90% of the time.

Service Standard
Within three business days.

Service Standard
Within 60 days from receipt of payment, 90% of the time