Connect with Your City

OurToronto_Cover_Good.jpg

Our Toronto

Effective immediately, the City of Toronto is no longer publishing Our Toronto.

Residents are encouraged to subscribe to City Update, our online e-newsletter, which is delivered to subscribers six times a year.

The City provides programs that help residents in many aspects of their life, from daycare to fire fighting to recreation programs.

In this issue you can read about-

Hitting the slopes at Toronto ski/snowboard centres 
Toronto Ski and Snowboard Centre programs are a great way for the entire family to stay fit and have fun this winter.

 

High customer satisfaction numbers for 311 Toronto  
A recent customer satisfaction survey conducted by Ipsos-Reid revealed that customers calling 311 with a question or request for service are very satisfied with the customer service.

Toronto-York Spadina subway extension – progress update 
Overall, construction on the project has passed the 50 per cent completion mark. Read more stats.

 

 

The Twelve Days of Holiday Fire Safety  
Toronto Fire Services wants you to remember what you need to do for a safe holiday season.

 

 

When you don’t know where to turn - 211 
Do you need help and don’t know where to turn? If your need doesn’t fit into a specific category, then you should call 211.

 

Keeping seniors engaged and active in Toronto 
To make sure Toronto continues to be a great city in which to grow old, Parks Forestry and Recreation (PFR) offers recreation activities that seniors can get to and afford.

 

Status updates from 311 
Customers who initiate a service request using the online self-serve feature on 311 Toronto’s web page now have the option of receiving updates by email or text message.

Booking a wedding chapel online 
Find out how to book a City wedding chapel online.

 

Our Toronto survey - how are we doing? 
The City is asking residents for their opinion of this newsletter, Our Toronto.

 

 

 

 

Middle childhood programs before and after school 
Before- and after-school programs help children improve their academic and interpersonal skills, as well as let them explore personal interests that may influence the rest of their lives.

 

Introducing: Toronto Early Learning and Child Care Services 
Municipal Child Care Services is changing its name to Toronto Early Learning and Child Care Services.

.

The City supports and operates many events that take place in local communities and city-wide.

In this issue we report on-

Food and fun in the O’Connor community 
On June 20, a number of City of Toronto divisions hosted a community corn roast for residents at the O’Connor Community Centre.

 

Exhibition Place – Canada’s Year-Round Convention and Tourism Destination 
Exhibition Place is Canada’s largest entertainment venue, attracting over 5.3 million visitors a year.

 

 

2013 Toronto Book Award 
Established by Toronto City Council in 1974, the Toronto Book Awards honour authors of books of literary or artistic merit that are evocative of Toronto.

 

 

 

TORONTO 2015 Pan Am Games mascot 
Look for PACHI in your neighbourhood as he continues to tour Toronto and the Greater Golden Horseshoe area to bring Pan Am/Parapan Am excitement to every community.

 

 

 

Joint Paramedic and emergency medical dispatcher graduation 
Twenty-five Paramedics and six emergency medical dispatchers received their shoulder insignia and certificates at an event attended by family and friends.

 

Winterlicious is around the corner! 
Now in its 12th year, Toronto’s favourite culinary celebration, Winterlicious, features three-course prix fixe lunch and dinner menus at nearly 200 restaurants.

 

Smart Address opens at Toronto’s Market Gallery 
Through black and white photographs and archival materials, Smart Address shows how this city’s architecture was creatively transformed during this inter-war period.

 

 

 

Cavalcade of Lights on November 30 
Nathan Phillips Square will again host Toronto’s favourite, festive, free night out – Cavalcade of Lights, presented by Great Gulf.

 

 

 

Scotiabank nuit blanche 
Art lovers of all ages roamed the streets of Toronto the night of October 5/6 enjoying the free, all-night celebration of indoor and outdoor contemporary art.

The City of Toronto plans, builds and maintains the roads, water and wastewater systems that residents use every day.

In this issue you can read about-

Toronto-York Spadina subway extension – progress update 
Overall, construction on the project has passed the 50 per cent completion mark. Read more stats.

 

Winter-wise water tips 
At the City, we’re continually updating and maintaining Toronto’s complex underground pipes, sewers and catch basins. There are also steps you should take to help get your home ready for the wintry weather.

 

 

Your water bill: What are you paying for? 
Question: What does turning on your tap, flushing your toilet and rain draining into a catch basin have in common? Answer: These are all services you pay for as part of your water bill.

 

Mandatory Downspout Disconnection Program 
Property owners in the Phase 2 area of the City’s Mandatory Downspout Disconnection Program are required to disconnect by December 3, 2013.

 

 

Renowned landscape architects revitalizing Toronto’s waterfront 

Did you know that some of the world’s best landscape architects are working on the revitalization of Toronto’s waterfront?

 

 Keeping roads and sidewalks clear in winter 
When the snow begins to fall, drivers and cyclists want to have roads cleared quickly and efficiently to allow for the movement of traffic. Pedestrians, too.

Read about current environmental initiatives, from water cooling systems to green roofs to recycling.

In this issue:

2013 Environment Days 
The City of Toronto wrapped up its 2013 Community Environment Days season in early October. Read the stats.

 

 

 

Put waste in its place - no butts about it! 
Toronto has about 6,000 public space bins located throughout the city. You may not have noticed there is another smaller opening dedicated to cigarette butts. Have a look.

 

 

 

 

Eco Roof incentive Program 
Read about how to get grants for eco roofs and cool roofs on existing buildings.

Learn more about the workings of City Council, intergovernmental issues and service improvement initiatives.

In this issue we report on-

Message from Mayor Rob Ford 
Read the Mayor's letter to residents about the economic outlook, progress on subways and building a stronger economy.

 

 

 

High customer satisfaction numbers for 311 Toronto 
A recent customer satisfaction survey conducted by Ipsos-Reid revealed that customers calling 311 with a question or request for service are very satisfied with the customer service.

 

Growth and prosperity in Toronto 
Many city rankings place Toronto in the top 10. That's why the city’s population and employment numbers hit record levels in 2012 and 2013.

 

 

 

 

Nominations open January 2 for the 2014 municipal elections 
Read about the qualifications and the offices in the coming October 27, 2014 municipal election.

Previous Issues

Our Toronto header

Summer 2013

Read about all the happenings in the City of Toronto for Summer 2013

Our Toronto header

Spring 2013

Read about all the happenings in the City of Toronto for Spring 2013