Administrative structure

Contact Us

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Phone within Toronto city limits: 311
Phone outside city limits: 416-392-CITY (2489)
TTY customers: 416-338-0TTY (0889)
Fax: 416-338-0685

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311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.

City of Toronto corporate phone directory

Please note that all phone numbers listed are area code 416 unless otherwise noted.

Please report any changes and/or omissions to 311 Toronto by email to

All phone directories can be viewed and/or printed by division and is accurate as of the date specified in each directory.

Elected Officials

Executive management

City Divisions

Staff directory