City Hall, Metro Hall and three civic centres (North York, Scarborough and York) will be open, however, public access will be restricted to the ground floor and limited to 8 a.m. to 4:30 p.m., Monday to Friday. The civic centres in East York and Etobicoke will be closed. Registry Services normally available at Etobicoke, North York and Scarborough Civic Centres will only be available at City Hall.
Public skating at City Hall, Scarborough Civic Centre and Mel Lastman Square (North York Civic Centre) will be suspended.
The public may have to cross picket lines to enter these municipal buildings. In a legal labour disruption, unions have a lawful right to picket. Anyone who encounters any problems in attempting to cross a picket line is encouraged to speak with the picket line monitor who will be present. Access to parking at some City facilities may be delayed.
Courier deliveries will be accepted in the mail rooms at City Hall and Metro Hall. Courier packages will not be accepted at the North York, Scarborough and York civic centres.
The following Toronto City Hall services will continue:
- receiving legal documents including notices, claims and appeals
- receiving of election candidate financial filings
- receiving Freedom of Information requests and liquor licence (though there will not be any processing) and special occasion permit applications
- issuing marriage licences, taking affidavits for City business, registering deaths and issuing burial permits, access to assessment rolls, issuing emergency lottery licences
All public tours, visits, flag raisings, presentations and official City events will be suspended. Most scheduled meetings of Council, community councils, standing committees, advisory committees and task forces will be cancelled. Please check www.toronto.ca/council for meeting information.
The wedding chambers at Scarborough and North York civic centres will be open on weekdays during business hours only to accommodate existing bookings. The wedding chamber at York Civic Centre will be open to accommodate existing bookings, however online bookings will not be available. The City Hall wedding chamber will continue regular operations, Monday to Thursday from 9 a.m. to 4:30 p.m., Friday and Saturday until 8 p.m. For information about the City Hall wedding chamber, visit www.marryus.org or call 416-363-0316.
The Service Canada counter at City Hall will not be affected.
Other City facilities:
- St. Lawrence Market will be open
- Toronto Archives will be closed
- North York Memorial Hall will be closed and all event and meeting permits will be cancelled
Other City services:
All external job postings will be suspended. Where applicable, job opportunities will be re-posted when normal City services resume. Applicants will be advised if re-submission is necessary once services have resumed. Ongoing opportunities will remain open to accept applications but hiring activities will be suspended until the end of a labour disruption. Summer job opportunities will be posted when the labour disruption has ended. Scheduled assessments and interviewed will be cancelled and rescheduled when the labour disruption has ended.
Starting Monday, February 22, the parking ticket payment counter at Metro Hall will relocate to City Hall, ground floor. In a labour disruption involving Local 79, this re-located counter will be closed.
In the event of a labour disruption, parking payment deadlines will not be extended. Payments can continue to be made by telephone, mail or online.
Payment by telephone:
The touchtone telephone system 416-397-TAGS (8247) operates 24 hours a day, seven days a week, providing general parking ticket information and allows residents to inquire about specific parking ticket as well as make payments. Payments can be made using Visa, MasterCard or American Express on the touchtone telephone system. Live operators are available to assist Monday to Friday from 8:30 a.m. to 4:30 p.m.
Payment by mail:
Mail your payment and the yellow ticket or white notice to
City of Toronto
Parking Tag Operations
Box 4282, Postal Station A
Toronto, ON M5W 5W5
Online payments for parking tickets may be made by Visa, MasterCard or American Express and may take up to two business days to be processed. Please allow sufficient time to ensure your ticket is paid on time.
Two First Appearance facilities will remain open for parking ticket disputes, including trial requests (requests for a trial date must be done in person):
During a labour disruption, disputes and requests for trials will not be accepted by mail, fax, telephone or email.
Property tax and utility bills
Property tax and utility bill payment deadlines will not be extended. Payments can continue to be made by mail or in person.
In person payment:
- At banks or financial institutions, including internet banking, telephone banking, or automatic teller
- At drop boxes at City Hall, civic centres or various public library branches; locations listed on the property bill and below (cheques only)
Payment by mail:
Mail payments (cheques only):
Treasurer, City of Toronto
Toronto, ON M2N 5V1
Property tax and utility bill payment drop boxes at library branches:
- North York Central Library, 5120 Yonge St.
- Centennial Library, 578 Finch Ave W.
- York Woods Library, 1785 Finch Ave W.
- Humber Summit Library, 2990 Islington Ave.
- Woodview Park Library, 16 Bradstock Rd.
- Jane Sheppard Library, 1906 Sheppard Ave. W.
- Black Creek Library, 1700 Wilson Ave.
- Downsview Library, 2793 Keele St.
- Armour Heights Library, 2140 Avenue Rd.
- Barbara Frum Library, 20 Covington Rd.
- Amesbury Park Library, 1565 Lawrence Ave. W.
- Hillcrest Library, 5801 Leslie St.
- Fairview Library, 35 Fairview Mall Dr.
- Pleasant View Library, 575 Van Horne Ave.
- Bayview Library, 2901 Bayview Ave.
- Brookbanks Library, 210 Brookbankis Dr.
- Victoria Village Library, 184 Sloane Dr.
- Flemingdon Park Library, 29 St. Dennis Dr.
- Don Mills Library, 888 Lawrence Ave. E.
Residents who move their place of residence during the labour disruption are required to submit a final water meter reading to the City. Residents have two options: submit the reading using the automated telephone meter reading service at 416-397-READ (7323) or submit the reading online.
Residents who want to apply for water relief, tax relief or other related programs must do so by mail or fax to the address or number on the application forms. Fax service for these programs will be suspended immediately following the application deadlines. Applications will not be accepted in person at civic centres or other counter locations.
The city will continue to issue payments for goods and services provided in any labour disruption scenario. Vendors should continue to submit their invoices electronically to APInvoice@toronto.ca. For inquires about the status of an invoice vendors should call 416-397-5235 and follow the prompts. Vendors can use direct deposit for quicker, more dependable payments. Contact firstname.lastname@example.org for further information.