Open Data

311 - Open311 API Calls for Service Requests

The Open311 API system is open source data and contains service request information relating to potholes and graffiti reports (5 types of graffiti requests). This dataset does not contain any personal identifying information.

Data will be entered by citizens with their smart phones, entered online or reported by phone to a Customer Service Representative (CSR). Graffiti reported on private property will be triaged by a 311 CSR to ensure no personal information is disclosed further.

For more information on Open311 and the collaborative effort to create an open standard for 311 services, visit the Open311 website.

Open311 API Toronto Information sheet:
http://www.toronto.ca/311/open311.htm


Conforms to the Open311 API specification:
http://wiki.open311.org/GeoReport_v2

Comment

This data is collected through a variety of channels available to 311. The City is creating a channel to allow citizens to use 3rd party mobile applications to report 311 service requests related to graffiti and potholes. This dataset does not contain any personal identifying information.

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