Animal Services


Adopt a Pet

Thank you for considering pet adoption. There are many homeless animals currently staying at our shelters waiting to find a home. Get ready for a rewarding experience that can last a very long time! 

Featured Pets for Adoption and Adopted Pet Stories

How to adopt your pet!

ExpandHow to adopt an animal

Where to find adoptable animals

You can find adoptable animals at our shelters and retail partners, and can be seen online. Animal shelters are open Monday through Sunday 10:30 a.m. to 6:30 p.m. and closed on Statutory Holidays. 

Finding the right match

Staff at shelters are ready to assist you in finding your perfect match, where you can fill out a questionnaire to make this process easier.  It’s also a good idea for all family members to meet any new pet before the adoption is finalized. In most cases, you will be able to take your new pet home that same day.

What you will need to provide in order to adopt

You must provide:

  1. A driver’s licence or identification with your current address, and
  2. Payment of the adoption fee in cash, debit, Visa, Mastercard or American Express.

What if your new pet is the wrong match?

We want you and your new pet to be happy with each other. In the majority of cases, new pets fit in well with their new families.  In the instance that they do not, you can return the animal to Animal Services.

ExpandAdoption partners in your neighbourhood

By using adoption partners, we're able to get the animals that need homes out into the community in neighbourhoods where people will see them. Our adoption partners really care about the animals and find them great homes. We couldn't do it without them! 

Region of the City Store Name Neighbourhood information Address & phone number
East Petsmart Eglinton & Birchmount 2050 Eglinton Ave East, 416-701-0007
North Pet Valu Keele & Lawrence 1397 Lawrence Ave West, 416-242-8489
South Petsmart Leaside 825 Eglinton Ave East, 416-696-0388
West Pet Valu Mimico 2734 Lake Shore Blvd West, 416-253-5960

Adoption and other resources

ExpandPreparing your home for a new pet

Preparing your home for a new pet

Adopting a new pet from a shelter can be a very rewarding experience. It's important that you and your family (two-legged and four-legged!) are carefully prepared for a new member. The following are some household and training tips to help you settle your new pet into your home:

Establish the Rules

  • Decide who is responsible for what: grooming, feeding, exercising, cleaning, play-time etc.
  • Establish if there will be "off-limits" areas for your new pet.
  • Have all necessary supplies ready
  • Food, bowls, leash or harness, collar and identification, brush, toys, scratching posts, cat trees, beds, bedding, rawhides, catnip
  • Pet-proof your home
  • Lock away household chemicals such as cleaners, insecticides, antifreeze etc.
  • Animals are especially attracted to antifreeze so clean up spills immediately. Even a small amount can be fatal to your pet.
  • Place houseplants out of reach – some are poisonous to your pet
  • Have separate areas for your new pet and existing pets. Pets need to be introduced to one another slowly – be sure you have an extra room or a kennel so that your pets can be separated until they have grown accustomed to each other
  • Keep doors closed including the doors to your washer and dryer, closets and cupboards
  • Curious pets will explore wherever they have access!
  • Keep potentially harmful household items out of reach including garbage, medicine, pins, elastics, thread, needles, etc.

Home Décor

  • Window treatments: avoid pooling drapery, ornate tassels and long cords that can become strangulation hazards. Horizontal mini-blinds can become damaged by when a curious dog tries to see the outside world.
  • Furniture: If you want to allow your pet to use a designated piece of furniture, cover this piece with a washable throw and teach your pet that this is the only piece of furniture it is allowed to use. Leather and vinyl furniture is easy to clean, but can be damaged by toe-nails that are too long. Be sure to clip your pet's nails regularly!
  • Floors: Machine washable area rugs are easier to clean than wall-to-wall carpets. If you can't wash your carpet, use enzymatic cleaners specially made for pet urine. Tile and linoleum are pet-friendly floorings that allow you to easily wipe away accidents. Seal hardwood floors with polyurethane to prevent odour from lingering.

Pet Areas

  • Use spill proof water bowls and large placemats under food and water bowls. Wash your pet's blanket and bedding frequently – use a lint roller on pillows. Scoop your cat's litter box at least once or twice per day.


  • Everyone in the house should know how to safely pick up your pet. Also emphasize certain rules such as your pet should never be disturbed while eating or in his crate.
  • If you want to keep pets from jumping up on your bed and other furniture put a pet bed on the floor in every room to provide a welcoming alternative
  • Give your pet a chance to learn house rules before you let him have unsupervised access to rooms with furniture.
  • During times when you are relaxing, teach your dog that you'd like him to hang out on his bed. Place the bed beside your sofa or chair and encourage your dog to lie down in the bed.
  • Give him something exciting to chew (rawhide or stuffed Kong toy) so his experience is positive. While he works on his treat, you can watch TV or read a book.
  • If you have a cat, try putting double-sided sticky tape on furniture or other areas where she is interested in scratching. Near this area, provide your new cat with a scratching post that is tall enough for her to stretch out fully to scratch. Try putting some catnip on the scratching post for an extra attractant.
  • When you leave your new pet at home alone
  • Use dog crates and gates to confine your new dog when home alone until he feels secure enough to have more unsupervised freedom. A smaller area will provide a less stressful environment for your dog to relax in. It’s a good idea to get information from your veterinarian on how to properly implement a dog crate so that it becomes your dog's best friend when you are not around.
  • Provide plenty of items for your dog to chew on, such as dog toys and raw hides.
  • Give your dog an activity to keep him occupied just before you leave. If your dog is occupied with a food puzzle when you leave, he will be less anxious about being left. Do not say a prolonged, drawn out good-bye to your dog as this will add to his anxiety.
  • It's most important to give your dog adequate aerobic exercise. The amount of exercise will depend on the dog, but at least 30 minutes of running, fetching, playing or swimming every day. A tired dog will be less likely to engage in destructive behaviour.
  • Remember to increase your pet's roaming privileges gradually, room by room.
  • Provide your cat with a variety of toys, scratching posts and cat trees to prevent boredom when you are not there.
  • Good preparation can ensure that the first few days with your new pet are stress free for you and for the pet. This is a great starting point for you, your family and your new pet to build strong bonds that will last for the lifetime of your pet.


ExpandAre you ready to adopt a new pet?

If you are struggling with the decision to adopt a pet:

  • Knowing why you want to adopt a pet can help you determine the species and breed that will fit your lifestyle. Are you looking for a companion for your child or a dog to go jogging with?
  • When you adopt a pet, you are making a commitment to care for the pet for the rest of its life – that could mean 10 to 15 years for a dog and up to 20 years for a cat. In that period of time, a person will likely go through lifestyle changes such as moves, birth of children, change of jobs. Will you still be able to care for your pet?
  • When deciding on the kind of pet you want, your personality and lifestyle, challenges such as space restrictions and amount of time spent at home, should all be taken into consideration.  
  • Research different species and breeds and get advice from staff!
  • You will need financial resources to own a pet. Food, veterinary care, proper identification, pet supplies will be a consistent expense through the life of your pet.
  • Dogs thrive on several hours of exercise and companionship every day. Dogs who are left alone too often or too long can develop behavioural problems. 
  • Cats are healthiest and happiest when living indoors, but will need daily stimulation and play sessions with their family.  If your work demands that you travel often or if you are out of the house most days and evenings, this may not be the right time to adopt a pet.
  • Lack of training is one of the most common reasons that adopters return pets to shelters. Basic training helps dogs and their owners communicate better, strengthening the relationship overall. 
  • Taking time to understand your cat's behaviour, especially when it involves litter box and scratching habits, will help you avoid potential problems.
  • Your living space should be appropriate for the pet that you choose. Even if you are prepared to provide adequate exercise for your large, active dog, a small living space may not be a good environment for the dog.


Adoption stories and updates